Customer Service Representative - Entry Level

We are hiring a Customer Service Representative to support customer interactions at community events, promotional activities, and outreach programs in the Boise area.

This is an entry-level position focused on customer communication and public engagement. Previous experience is helpful but not required . Training is provided to help new team members learn the responsibilities of the position.

Responsibilities

• Welcome and assist customers at events and community activities
• Answer questions and provide accurate information about programs and services
• Communicate with customers in a professional and courteous manner
• Listen to customer questions and provide appropriate information
• Represent clients professionally at events and community activities
• Assist with event preparation, materials, and on-site activities
• Help maintain a positive customer experience
• Share customer feedback and relevant information with team members
• Follow established procedures and client guidelines
• Participate in team meetings and training
• Work collaboratively with team members to complete daily responsibilities

Qualifications

We are looking for candidates who:

• Are at least 18 years of age
• Communicate clearly and professionally
• Are comfortable speaking with customers and members of the public
• Work well independently and as part of a team
• Are dependable and punctual
• Are willing to learn new procedures and information
• Maintain a professional attitude
• Are comfortable working in an event-based environment

Previous experience is not required.

Experience in customer service, retail, hospitality, sales, communications, events, or other public-facing positions is helpful but not required.

Training

Training is provided on company procedures, customer interactions, event responsibilities, and information relevant to assigned programs and campaigns.

Compensation & Benefits

• Full-time employment
• Paid training
• Performance-based bonus opportunities, where applicable
• Professional development and coaching
• Team-oriented work environment
• Opportunities to take on additional responsibilities based on performance and business needs