Operations Lead - BOS

Benefits Medical, dental & vision insurance; 401K with company matching; paid vacation & holidays. Position Summary Operational Lead Security Agent at the BOS airport in Boston, Massachusetts. Essential Duties and Responsibilities Provide support to GSI Leads and Security Agents in daily activities as per the customer’s requirements. Schedule and assign Security Agents to ensure proper coverage and relief. Serve as a liaison for local airline customers, host catering units, FAA, or other government authorities. Maintain all security-related records required by local airline customers, FAA, and other authorities. Ensure all government, customer, airline, and local requirements are met. Report all daily, weekly, and monthly activities to the appropriate member of management. Conduct and ensure all training and orientation are provided to employees. Work with the Regional HR Manager to recruit, hire, and retain high-quality security agents. Maintain provisions, regulations, procedures, and processes in current collective bargaining agreement. Perform all other duties as assigned by ACTS‑Aviation Security management. Salary $21.00/hr Education High school diploma or equivalent. Work Experience Minimum of 2 years supervisory experience. Must be at least 18 years old. Job Skills Strong administrative skills. Excellent knowledge of operations. Communication Skills Must possess both written and oral communication skills in English. Certificates, Licenses and Registrations New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10‑year background check. Travel None. Environmental Requirements Ability to bend, push, and lift up to 30 pounds on a regular basis. Competencies Security mindset – take pride in keeping the skies safe and flights secure. Trust – keeping promises and speaking the truth. Customer‑focused – willingness to listen and act promptly and appropriately. Team spirit – integrity, experience, collaboration, and open communication. Innovation – creativity, seeking new ideas, continuous improvement, and adapting to change. Equal Opportunity Employer ACTS‑Aviation Security is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or any other category protected under applicable law. For more information regarding Equal Employment Opportunity, visit #J-18808-Ljbffr