Systems Support Specialist
$50k - $54kArizona State University
- # Systems Support SpecialistApply: Campus: Polytechnic: Full time: Posted Today: End Date: November 20, 2026 (13 days left to apply): JR128944**Job Profile:**IT Support Specialist 1**Job Family:**IT Support Services**Time Type:**Full time**Apply before 11:59 PM Arizona time the day before the posted End Date.****Minimum Qualifications:**Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Provides routine IT services to end users in order to support the mission of the institution through technology. Uses enterprise managed tools that manage devices, deploys software and security updates of devices and applications across an enterprises, and updates documented processes.**Job Description:**The College of Integrative Sciences and Arts (CISA) seeks a motivated, service-oriented **Systems Support Specialist** to join our Information Technology team. This position provides frontline technical support to CISA faculty and staff and plays an important role in maintaining reliable, effective technology services across the college. The ideal candidate is a proactive self-starter who brings a customer service mindset, sound problem-solving skills, and the ability to work collaboratively in a dynamic higher education environment. In this role, you will support a range of technical functions, including computer imaging, inventory management, workstation configuration, device deployment, and technology-related move coordination, with a primary focus on Windows systems and some support for Mac and Apple devices. This position will also partner with colleagues across CISA on a variety of technical and non-technical projects, helping to ensure responsive support and smooth day-to-day operations. The successful candidate will be adaptable, organized, and eager to learn; while customer service and collaboration skills are essential, technical training will be provided for role-specific systems and processes. Arizona State University offers a comprehensive benefits package to enhance your total compensation. This package includes flexible work schedules, low-cost health and life benefits, a wellness program for preventative health education and screenings, tuition waiver for benefits-eligible staff members, as well as tuition reduction for their spouses and dependents, a disability and leaves program for income protection, employee assistance for free and confidential behavioral health services, volunteer and professional development release time, disability resources and retirement program designed to promote long-term savings and provide income upon retirement. **Position Salary Range:*** $50,000 - $54,000; offer dependent upon experience **Location:*** This position is located on the Polytechnic campus and requires physical presence at the location.**Essential Duties:*** Perform diagnostic analysis and technical troubleshooting to identify root causes and resolve administrative, software, and hardware issues.* Coordinate the setup, configuration, and deployment of equipment for new employees across multiple platforms.* Provide desk-side and remote technical support for a variety of devices, escalating issues as appropriate.* Manage hardware inventory and support compliance with established policies and procedures.* Set up, maintain, and troubleshoot audio-visual systems in support of meetings, events, and instructional needs.* Collaborate effectively with other ASU IT departments and campus partners to support service delivery and issue resolution.* Assist with the coordination of faculty and staff office moves involving technology equipment and workstation setup.* Facilitate surplus and salvage requests for CISA in accordance with university processes.* Manage inbound ticket triage and escalations to ensure timely and effective support.* Maintain accurate records of technical support activities and service requests in Wrike or other designated systems.* Train, guide, and support student employees assisting with IT operations and service functions.* Other duties and special projects as assigned.**Desired Qualifications:*** Experience using operating system deployment and device management tools such as SCCM and JAMF.* Experience using work management or ticketing platforms such as Wrike to track requests, assignments, and project progress.* Demonstrated knowledge of IT project management principles and the ability to support technical initiatives from planning through implementation.* Demonstrated knowledge of computer troubleshooting utilities, hardware and software compatibility requirements, and standard diagnostic practices.* Experience identifying and implementing technology solutions that improve efficiency, enhance service delivery, and reduce errors.* Demonstrated knowledge of hardware and software support methods, troubleshooting techniques, and issue resolution practices across a range of devices and systems.* Strong work ethic and demonstrated ability to work effectively, both independently and as part of a collaborative team.* Knowledge of Active Directory and NTFS File Permissions.* Experience troubleshooting laptop hardware and hardware driver issues.* Experience troubleshooting software and configuration issues.* Experience using help desk, service management, or data-tracking systems to document, monitor, and resolve support requests.* Experience creating and maintaining technical documentation, process guides, and user support materials.* Evidence of effective communication skills and the ability to build and maintain positive working relationships.* Demonstrated customer service skills, including the ability to respond to technical issues professionally, clearly, and effectively.**Working Environment:*** Days and Schedule: Monday - Friday 8:00 a.m. – 5:00 p.m., evenings and weekends may occasionally be required.* Regular use of standard office equipment including, but not limited to computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, phone and associated computer/technology peripherals.* Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%).* Frequent bending, reaching, lifting, pushing, pulling, and carrying objects up to 25 pounds (5%).* May be eligible for hybrid work after three months of employment. Hybrid schedules are subject to business needs and leadership approval.**Department Statement:**ASU's College of Integrative Sciences and Arts (CISA) seeks candidates who are passionate about connecting academic learning with real-world outcomes and fostering student engagement. As part of CISA, your expertise will contribute to a college culture grounded in service, purpose, and practical impact.CISA is a leader in applied and career-connected learning, with continuous innovation in teaching, curriculum development and AI integration. CISA has more than 9,000 students at all levels, 84 programs and 361 faculty members. We build degree programs and pathways that are flexible and relevant, providing opportunities for students to discover their passion, develop lifelong transferable skills and enjoy employment success. CISA is committed to ASU’s Charter of inclusive excellence, access and impact, where all faculty, staff, and students can thrive. Arizona State University, ranked the No. 1 “Most Innovative School” in the nation by U.S. News & World Report for 10 years in succession, has forged the model for a New American University by operating on the principles that learning is a personal and original journey for each student; that they thrive on experience and that the process of discovery cannot be bound by traditional academic disciplines. Through innovation and a commitment to accessibility, ASU has drawn pioneering researchers to its faculty even as it expands opportunities for qualified students. ASU is ranked in Newsweek’s America’s Greatest Workplaces and Forbes America’s Best Employers for Women, and touts a Healthy Arizona Worksites Platinum Award.To learn more about ASU and the College of Integrative Sciences and Arts visit and Requirement:**Driving is not required for this position.**Location:**Campus: Polytechnic**Funding:**No Federal Funding**Instructions to Apply:**Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. To be considered, your application must include all of the following attachments:* Cover letter* Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. **Important:** Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. **ASU Statement:**Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. **Notice of Availability of the ASU Annual Security and Fire Safety Report:**In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at View phone number on click.appcast.io. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASUCompensation Estimator**Employment Verification Statement:**ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.**Background Check Statement:**ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.**Fingerprint Check Statement:**This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
- J-18808-Ljbffr Arizona State University
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Systems Support Specialist in Arizona City, AZ vacancy
- Arizona State University Polytechnic campus seeks a Systems Support Specialist to deliver frontline IT services, focusing on Windows environments and device deployment. You will support faculty and staff, manage hardware inventory, and assist with moves, AV setups, and...Suggested
- Hims & Hers seeks a Quality Systems Document Control Specialist to join the XeCare Pharmacy Quality Unit. This role supports the document control system and lifecycle of controlled documents within a 503A compounding pharmacy, with emphasis on Change Control, SOP development...Suggested
- ...Since that time, services have grown to support children, adults, and families with a variety... ...time and/or part time Family Support Specialists for Maricopa county clients. This is a... ...child development, education on safe sleep, systems of support Accepts responsibility for...SuggestedFull timeContract workTemporary workPart timeWork experience placementTerm timeCasual workWork at officeRemote workTrial periodFlexible hoursAfternoon shift
- ...Computer Science, Management Information Systems, or technology related field highly... ...experience providing expert remote desktop support and basic server, telecommunication and... .... Position Purpose : The Remote Support Specialist acts as technical support for systems supporting...SuggestedFull timeWork at officeRemote workShift work
$23 per hour
...Accounting Support Specialist Are you detail-oriented and Excel-savvy, looking to start your career in accounting? We have an exciting entry... ...accuracy in daily cash and credit card reports through our POS system. Data Management: Download financial data, pull necessary...SuggestedWork at officeRenaissance Personnel Group
Arizona City, AZ2 days ago$65k - $75k
...reliable, and easier to navigate The Workplace Technology & IT Support Specialist owns Advosy’s day-to-day employee technology experience... ...urgency. Stay curious and continue learning new technologies and systems. Remain calm, professional, and helpful when supporting...Casual workRemote work$17.78 per hour
Special Education Administrative Support Specialist Job Description Forbes names Mesa Public Schools in their list of Best Employers in Arizona... ...,retirement matched through the Arizona State Retirement System, health, and life insurance Performance Pay: Available annually...Hourly payFull timeWork at officeLocal area- Peer Support Specialist Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment...
- Acumen Fiscal Agent LLC is seeking a Client Services Agent to support employers and employees through enrollment, paperwork processing and responsive communications. You will handle inbound and outbound calls and emails, data entry across multiple databases with accuracy...Afternoon shift
- ...join our Acquisition Operations Team in Mesa, AZ. This role focuses on managing customer documentation, title workflows, and system updates to support accurate and timely RV acquisitions. You’ll collaborate with multiple internal teams, maintain compliance, and provide...
- ...in a remote environment. You will assist clients throughout the travel planning process, answer inquiries, and provide reservation support. The role requires strong communication, organization, and reliability in a fast-paced virtual setting. Training is provided to...Remote work
Remote Careers
Arizona City, AZ5 days ago - A.T. Still University in Mesa, AZ is seeking a reliable Temporary Event Assistant to support the coordination and execution of a multi-day event. This hands-on, fast-paced role requires you to assist with setup and breakdown, prepare coffee stations, restock beverages,...Temporary work
- Banner Baywood Medical Imaging Center in Mesa, AZ is seeking a Medical Imaging Assistant to support radiology and nursing staff. You will perform non-technical, patient- and procedure-related duties in a fast-paced imaging department, ensuring accurate data entry, patient...Night shift
- Cognizant is seeking a Call Center Agent (CSR) in Mesa, AZ. You will answer inbound calls from shareholders and institutional clients, verify accounts, and resolve issues with a focus on customer service excellence. Start with onsite training in Mesa and transition to remote...Remote job
- Rise Inc in Mesa, AZ, is seeking Direct Support Professionals passionate about assisting individuals with disabilities. The role involves supporting daily living, hygiene, and behavioral needs. Candidates should be at least 18 years old, have strong communication skills...Hourly payFull timeFlexible hours
- ...adolescents is preferred, and any additional experience with mental health and substance abuse is beneficial. This position provides daily support to those living in Avery's House structured recovery housing. We offer competitive pay and opportunities for growth in a dynamic...Night shift
$22 per hour
Ezekiel's Campus and Remi's Campus in Mesa, AZ are hiring Direct Support Staff to assist individuals with daily living and personal care. The role focuses on fostering independence, providing companionship, and maintaining a safe, supportive environment on campus. No prior...Flexible hoursShift workWeekend workWeekday work- RISE is hiring full-time and/or part-time Family Support Specialists for Maricopa County clients. This remote position with occasional in-office work delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and...Remote jobFull timeContract workPart timeCasual workWork at office
- Honora Healthcare Services is seeking a Direct Support Professional to help individuals with disabilities learn, grow and gain greater independence within a supportive healthcare team. You will assist with daily living activities, implement treatments and behavioral plans...Flexible hours
- Mesa Public Schools in Mesa, AZ seeks a Behavior Support Assistant to provide Applied Behavior Analysis-based support for students with autism. You will implement learning programs under BCBA supervision, collect data, and collaborate with the Coordinator of Specialized...Full time
- Rise Services, Inc. is hiring a Family Support Specialist to work with Maricopa County clients in a remote role with occasional in-office work from Mesa, AZ. The position delivers Family Connections and Nurturing Parenting Programs using evidence-based models, in-home...Remote jobCasual workWork at office
- ...practices are consistently applied across projects. Develop, maintain, and improve operational processes, procedures, and documentation. Support work approvals, readiness reviews, incident investigations, issues management, and corrective actions. Ensure quality control,...Permanent employmentFull timeTemporary workFor subcontractorWorldwide
Banda Group International
Arizona City, AZ2 days ago - Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. This fully remote role serves as the primary contact before, during, and after trips, ensuring a smooth and positive experience for clients. You will handle inquiries...Remote jobFlexible hours
$70.95k
Regional Student Support Lead - Specialized Student Services Mesa USD 4 Specialized Student Services - Mesa, Arizona Open in Google Maps... ...holidays, matched retirement through Arizona State Retirement System, health, life insurance Performance Pay: Available annually...Full timeWork at officeLocal areaWork visaAfternoon shift- ...treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. Peer Support Specialist Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs...
Community Bridges
Casa Grande, AZ1 day ago - Gulfstream Aerospace Corporation in Mesa, AZ, is seeking a Desktop Support Specialist to provide expert remote desktop and on-site support for Windows 11, Office 365, Citrix, printers and mobile devices. A bachelor’s degree or equivalent and 5 years of experience are required...Remote jobFull timeWork at office
- Technical Coordinator I to support and optimize IT systems powering software solutions. Coordinate technical activities, manage and track service tickets, and assist with system configuration, testing, and deployment of enhancements and upgrades. Key Responsibilities Include...
- Rise Services, Inc. is hiring full-time or part-time Family Support Specialists to serve Maricopa County clients. This remote role includes occasional in-office work from our Maricopa, AZ office and delivers in-home services using evidence-based models and case management...Remote jobFull timePart timeCasual workWork at officeWork from homeWeekend workAfternoon shift
- ...Job Description The Compensation Specialist plays a critical role in managing and administering the organization’s compensation programs... .... \n ~ Experience working with compensation software or systems (e.g., ADP, Workday, PayScale, etc.). \n \n \n Preferred...Minimum wage
Charter One
Arizona City, AZ2 days ago - ...Part of Something Big! Job Overview The SeniorEHS Specialist serves as a key resource for supporting and advancing Environmental, Health, and Safety... ...improvement of mine safety and environmental management systems. Conduct routine site inspections, compliance...For contractorsLive inLocal areaRemote work
KOMATSU AMERICA
Arizona City, AZ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Systems Support Specialist. Be the first to apply!
Related searches
- support specialist remote Arizona City, AZ
- family support officer Arizona City, AZ
- event support specialist Arizona City, AZ
- direct support specialist Arizona City, AZ
- recruiting support specialist Arizona City, AZ
- application support associate Arizona City, AZ
- family support specialist Arizona City, AZ
- program support specialist Arizona City, AZ
- information technology support specialist Arizona City, AZ
- student support specialist Arizona City, AZ