Training Coordinator

Purpose:This role is responsible for leading employee and customer training efforts throughout the whole organization. Training curriculum and execution is critical to the growth of the employees of Heritage Tractor. Equally important is how we educate customers about to maximize the equipment investments they are making.Responsibilities:Work with managers to prioritize, coordinate, schedule and enroll employees in training classes based on organizational training paths and needsDevelop and execute role-based training paths and assist with training recognitionComplete criteria to become a John Deere Certified Dealer Instructor (CDI) along with identification of other internal CDI candidatesCoordinate logistics (setup and tear down) for courses delivered by the training group including items such as instructors, equipment, training space, materials, meals, lodging, etc.Organization of customer training events, resource development and executionPartner with subject matter experts on outside training needs or expertise needed to achieve well rounded training programsEnsure that safety processes are followed, and safety training courses are providedMaintain a working knowledge of John Deere and competitive equipment and technologyWork, as needed, with ROM’s, Service Management, and Technical Communicators in technician onboarding initiativesOther duties as assignedExperience, Education, Skills and Knowledge:Knowledge and ability to operate Deere and competitive equipment and technology preferredExperience delivering training courses preferredExpertise (4+ yr experience) in mechanical, electrical, and hydraulic systems used in lawn and heavy equipmentExperience using Service ADVISOR or like diagnostic repair tools suggestedAssociate or bachelor’s degree preferredHigh level of attention to detail and accuracyExcellent written and verbal expression and comprehensionProficient with standard desktop load applications such as Microsoft Office and internet functionsFollow all safety processes and regulation in performing responsibilitiesValid driver’s license required; CDL (commercial driver’s license) recommendedForklift Certification preferredRequires some overnight trips to other training facilitiesWorks both inside and outside conditions, experiencing all temperatures. Also, some duties are performed in a standard office environmentPhysical requirements include lifting (75lbs), bending, squatting, climbing repeatedly #J-18808-Ljbffr HERITAGE TRACTOR LLC