Customer Relations Representative - State Farm Agent Team Member

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

I've been affiliated with State Farm since 1985 and have proudly served as an agent since 2000. As a second-generation agent, this business is something I truly value, and I bring decades of experience and commitment to both my customers and team. I'm a graduate of SUNY Brockport with a Bachelor of Science degree. Our office is also dog-friendly, creating a relaxed and welcoming environment for both team members and visitors. For our team, we offer a Simple IRA and a strong focus on work-life balance. Our office culture is supportive, steady, and relationship-driven. We're looking for someone who is dependable, positive, and enjoys working with people - someone who wants to be part of a team that values experience, consistency, and a great work environment.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Raymond Haynes - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $35,000.00 - $50,000.00 per year

Apply Now And Let Us Put You On The Path To Success