Claims Assistant

Claims Assistant

Location: Alpharetta, GA - Hybrid Duration: 6 months CTH Job Schedule-Hybrid-3 days in office (Monday, Tuesday, Wednesday- 2 WFH Job Hours-8:00 am EST-5:00 pm EST Interview process-one interview/ WEBEX and or In-person Summary: Claims Assistant Currently seeking a Claims Assistant in Workers' Compensation claims. The position will report to a Workers' Compensation Claims Supervisor and reside in Alpharetta. The Claim Assistant position is an integral role within the Claims Department that will provide claim support to the WC Claim staff in all key phases of the adjustment process, consistent with Best Practices. Job Responsibilities will include but not be limited to:

• Confirm and monitor initial claim information.
• Organize, summarize and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, Etc).
• Through the life cycle of a case, assist examiner with claim strategy and in the collection and follow-up of all necessary information and documentation.
• Compose various letters and other documents.
• Handle complex regulatory compliance issues
• Track and maintain diary for notification & assignment, coverage, scheduled mediations, arbitrations, and trials, etc.

Skills: Candidate must demonstrate proficient skills in the following areas: customer service, written and oral communication, team orientation, analytical and problem-solving skills, demonstration of initiative and follow-through with work assignments. Demonstrated ability to independently manage specific claim functions and concisely summarize and provide recommendations as required. Exceptional organizational and prioritization Education/Experience: College degree preferred but not required We will train the right candidate but 2+ years of Claims experience is a plus.