Assistant General Manager

Assistant General ManagerRedwood City, CA 94063OverviewSalary Range $118,000.00 - $118,000.00 Salary Position Type Full Time Travel Percentage Negligible Category ManagementDescriptionVilla Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!POSITION SUMMARY:The Assistant General Manager (AGM) assists the General Manager (GM) in carrying out the brand promise, service vision and core values of Villa Sport. Together with the GM, the AGM is responsible for the successful operational and financial performance of the club. This position helps bring to life a high-performance culture that develops, empowers and recognizes great employees and delivers five-star service and an immaculately clean club to members and guests. The AGM leads, mentors and develops his/her team of direct reports, ensuring all facets of department operations in housekeeping, member services, spa, events/sports, and F&B meet Villa Sport standards. The AGM is provided with general supervision by the GM and must be able to effectively co-lead a high-end, resort-style, family-oriented athletic club with minimal direct supervision.COMPENSATION AND BENEFITS INCLUDE:$118,000 annual base salary.Annual performance based bonus opportunity.PTO.Benefits package.401K with dollar for dollar match up to 4%.Complimentary club membership.Discounts on club products and services.QUALIFICATIONS:Five-star customer service/retention and problem-solving skills.Excellent communication and staff development skills.Critical eye for cleanliness, maintenance and facility presentation.Experience working for a high-end, high-touch, service-oriented business is a plus.Experience leading a team and being a part of a high-performing team.Experience actively managing a business on a day-to-day basis, driving revenues and managing all expenses.Servant leadership mindset.Honest, trustworthy and ethical.Reliable and accountable; self-motivated.High energy with a positive outlook and demeanor.Can-do spirit; resourceful and adaptable.College degree, progress toward a college degree, or equivalent skills gained through experience.Alcohol Server certification required within 30 days of employment only if serving and/or selling alcohol at the location of employment.PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:Occasional bending, kneeling, and lifting up to 50 pounds.Frequent standing, walking, reaching.Repetitive phone and computer work.