Retail Supervisor-Events

Retail Supervisor-Events

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Responsibilities include recruiting, supervising and motivating employees. Developing them to deliver on our client's expectations. Training Events Specialists on company processes, policies, procedures, and position responsibilities. Ensuring quality execution by conducting audits and work-withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained.

Communicates with store management about the upcoming events and the execution of past events in their store. Will be the point of contact for all events being conducted in the store. Assist Event Specialist with event kits, materials and tools as needed. Monitor and manage expense metrics such as payroll time entries and additional expenses. Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.

Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results. Responsible for sharing competitive knowledge and best practices with team. Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services. Maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair. Inspect company equipment on a regular basis to ensure proper maintenance.

Qualifications include an Associate Degree and/or Technical Diploma or one to two year's related experience and/or training; or equivalent combination of education and experience. Ability to use and navigate on a company provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs. A valid driver's license is required; A National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required. This position has direct supervisory responsibilities with approximately 10 50 employees. Retail Store environment. Local travel may be required.

Physical demands include standing, walking, using hands and fingers to handle or feel, reaching with hands and arms, talking and hearing, visual ability to read instructions and perform events, stooping, kneeling, crouching, climbing, balancing, lifting and carrying up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds), pushing and pulling a wheeled demonstration cart fully laden with appliances, supplies and product, preparing foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies. English is the primary language skill; however, bilingual skills may be required based on business necessity.

Product Connections is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel. With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is feltlet's build something great together.