RMA Coordinator
Virtual Vocations Inc
Managing the end-to-end RMA process for data center components, the full-time remote RMA Coordinator will oversee returns, vendor coordination, and spare parts inventory management while collaborating closely with technical teams and suppliers. Key responsibilities Manage the RMA process for servers and data center hardware, including initiating returns and tracking repairs Act as the primary liaison among data center technicians, supply chain, and vendors to coordinate RMA authorizations and shipments Maintain accurate RMA records in CRM/ERP systems and produce regular reports on inventory and RMA performance metrics Required qualifications Minimum 5 years' experience managing RMA processes in a high-tech or data center environment Proficient in Excel and experienced with CRM and ERP systems Strong vendor management experience, including OEM RMA processes Excellent organizational skills and ability to manage multiple RMAs concurrently across global regions Experience with inventory management systems and asset tagging is strongly preferred
Vacancy posted 2 days ago
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