Branch Manager

Branch Manager IIThe Branch Manager II is responsible for the overall growth, development, profitability and operational management of a single medium-sized or two small branch locations. The Branch Manager II has an increased level complexity and scope of responsibility which includes location-based metrics such as branch traffic, people managed, insurance premiums sold, Member acquisition and Member count. This role contributes to and executes business strategies designed to boost the positioning and sales of AAA products and services, by strategically enhancing growth, profitability, customer loyalty, and employee performance within the branch.*This is an onsite role, working full time at our Las Vegas Aliante Branch (Northern Las Vegas), including Saturdays.Essential FunctionsManages the day-to-day operations of a medium-sized branch or two small branches. Accountable for the revenue and profitability of assigned location(s).Responsible for the direct management and achievement of sales targets for all AAA products within the branch, including those sold through other customer channels.Develops and implements strategies to drive growth objectives, focusing on new business development and market penetration against competitors. Identifies and forecasts opportunities through the analysis of internal data and branch performance statistics.Determines distribution strategy, including the necessary staffing and support requirements, to execute business plans and achieve branch objectives.Initiates and supports actions to resolve issues within the branch, develops effective solutions across various business segments.Responsible for hiring, coaching and developing team members. Provides active, engaged leadership through behavioral coaching and mentoring.Responsible for leadership and talent development.Develops network of relationships within community and represents AAA's interests to community leaders and other key audiences.Provides feedback to assist in competitive positioning of AAA products and services.Ensures compliance with AAA policies, procedures, standards and regulations.Knowledge and SkillsStrong leadership skillsStrong problem-solving, quantitative and analytical skills with a proven ability to make data-driven decisionsAbility to work cross-functionally across many business units and functionsAbility to write and execute business and financial plansExcellent planning and project management skillsStrong change management skills and the ability to operate in an environment of ambiguityKnowledge of property and casualty insurance and membership operationsStrong computer skills, including proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)Education, Competencies, Certifications/LicensesMinimum QualificationsBachelor's degree in related area or an equivalent combination of education and experience plus 4 years of sales experience3 years supervisory experience in travel, retail sales, insurance or the financial service industryValid Driver's LicensePreferred QualificationDOI Property and Casualty Insurance License and Life Insurance LicenseBilingual communication skillsInsurance industry knowledgeKnowledge of AAA products and systemsWorking Environment / Minimum Physical RequirementsWorks in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.