Intern: AI Native Process Automation

Job Description

Job Description

Location: In-Office, NYC or Chicago

Job Type: Full-time, Summer Internship

Pay: $25-$35 / hour

About Jaan Health/Phamily

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Job/Role Description:

We are seeking two AI Native Process Automation Interns who are mission-driven, and desire to be a part of an AI-enabled healthcare services company at a fast growth rate. The ideal candidate has proactively taken time in school independent of coursework to learn and experiment with Claude Code, OpenClaw, and other AI-powered "vibe coding" platforms to automate workflows and improve operational efficiency.

Successful Interns will demonstrate a strong growth mindset, balancing strategic thinking with hands-on execution. They should be comfortable navigating ambiguity, learning quickly, and identifying practical ways AI can streamline and optimize business operations.

This role will partner cross-functionally across multiple departments to support the identification, design, and implementation of automation opportunities for high-volume operational processes — beginning with foundational workflows such as travel coordination and scheduling, and expanding into broader operational and process optimization initiatives as the internship progresses.

Key Responsibilities:

• An ideal candidate will have systematic methodology to define and solve problems.
• Ability to mirror software engineers in being comfortable to learn quickly, navigating ambiguity, and using technology to create practical solutions.
• Ability to take one process and automate or streamline it using AI.
• Support the design, testing, and optimization of AI-enabled workflows and business process automations across operational and corporate functions
• Partner cross-functionally with: Operations, Product, HR, Clinical, and leadership teams to identify repetitive workflows and opportunities for automation and efficiency gains
• Assist in evaluating and implementing AI tools, automation platforms, and workflow solutions to improve scalability, accuracy, and productivity
• Conduct research on emerging AI technologies, automation trends, and best practices relevant to healthcare operations and business functions
• Document current-state processes and help design future-state AI-native workflows and operational playbooks
• Analyze workflow performance metrics, identify bottlenecks, and recommend process improvements using data-driven insights
• Build and maintain process maps, SOPs, trackers, dashboards, and automation documentation to support operational consistency and knowledge sharing
• Support implementation and change management efforts for new AI-enabled processes, systems, and tools
• Collaborate with stakeholders to gather requirements, test automation workflows, and ensure solutions align with business and user needs
• Assist with prompt engineering, workflow experimentation, and optimization using AI tools such as ChatGPT, Claude, Gemini, or other automation platforms
• Contribute to a culture of continuous improvement, innovation, and operational excellence within a fast-paced healthcare technology environment

Requirements:

• Must be currently enrolled in or pursuing a Bachelor's or Master's Degree at an accredited University or College (Full-Time or Part-Time)

• Experience in Claude Code, OpenClaw, and other AI-powered "vibe coding" platforms to automate workflows and improve operational efficiency.
• Interest in healthcare, AI, or technology-driven business
• Ability to thrive in a fast-paced, ambiguous environment
• Strong analytical, organizational, and problem-solving skills
• Demonstrated leadership, initiative, and collaboration skills
• Excellent written and verbal communication abilities

Preferred:

• Mission-Oriented: An ideal candidate will start the internship understanding what the mission of our company is and really connect to that as it will drive the quality and urgency of the work.
• Builders & experimenters: A candidate that has thought through a systematic methodology to define problems and then solve them.
• Culture-Oriented. Someone who understands the balance between autonomy in solving problems, and mentorship in defining the problem and soundboards on the approach to go after it.

Work style & logistics:

We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.

You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.

Our culture is built on five principles that shape how we work, lead, and grow:

• Care: We put patients, clients, teammates, and outcomes first.
• Curiosity: We ask better questions, challenge assumptions, and keep learning.
• Clarity: We simplify complexity, communicate directly, and create alignment.
• Co-Creation: We collaborate across teams, perspectives, and disciplines.
• Craftsmanship: We execute with excellence, ownership, and continuous improvement.

Our Compensation & Benefits

• Competitive compensation based on experience and impact
• Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost
• Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:
• 12 vacation days accrued annually for rest, travel, and personal time
• Up to 9 sick/wellness days to prioritize your health and well-being
• 12 paid company holidays throughout the year
• 2 paid give-back days
• HSA and FSA account options
• 401(k) with company match after 6 months of full-time employment
• 100% match on the first 3% contributed, and 50% match on the next 2% contributed
• A collaborative, mission-driven team helping transform healthcare at scale

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare.

Equal Employment Opportunity [DOES NOT CHANGE]

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.