Maintenance Director

Maintenance DirectorAre you passionate about serving seniors? Do you want to be part of a team that strives to create experiences that celebrate our seniors?Clearwater Mayo Blvd is a premier luxury senior living community in Phoenix, AZ and is looking for a Maintenance Director to join the team!Clearwater Living associates enjoy great benefits:Excellent benefits401(k) contributionsPaid Vacation and Sick leaveExciting opportunities to growDynamic and fast paced environmentCulture of people first and service alwaysThe Maintenance Director is responsible for ensuring the proper operations of the community’s physical plant, and that all grounds, equipment and living spaces are fully functional, inviting, clean, comfortable and safe for all residents, associates and guests. In order to accomplish these objectives, this position also supervises all of the day-to-day activities of the Environmental Services Department.ResponsibilitiesConduct daily inspections of property grounds, buildings, and periodic inspection of equipment, tools and supplies to ensure that:Environmental service associates are completing assignmentsProperty is always presentable for toursEquipment, tools, and supplies are maintained and operable to perform all required maintenance duties and servicesManage, plan, develop, organize, schedule, evaluate and direct the Environmental Services department, its programs, associates and activities with a spirit of teamwork and open communication:Hire, supervise, and manage the performance of environmental service associates and ensure that all associates wear proper attire and follow established safety regulations in the use of equipment and suppliesDevelop performance standards and processes for the maintenance functionConduct in-service classes for all maintenance associates as necessaryManage the department within budgetary guidelines tracking inventory usage and ordering supplies when necessaryEnsure compliance with all federal, state, and local regulations concerning the departmentCoordinate maintenance requests/logs of resident apartments including:Repair plumbing, furniture, electrical, heating and replacement of light bulbsManage outside vendors/contractors, securing bids and scheduling needed work on special projects tracking all maintenance expenditures and proceduresOversee, educate on OSHA policies and procedures, MSDS information and conduct fire drills with staff regarding safety and emergency procedures to ensure compliance and safetyMaintain an updated list of emergency vendors and contact information so other community associates can handle repairs when supervisor is not on siteAssist all maintenance associates in their job duties and assume maintenance activities when neededManage and track budget spending and goalsAlert care staff when there is a medical or care need of a resident that needs to be addressedLook for ways to reduce costs and create efficiencies on a daily basisEnsure regulatory compliance and report any issues or concerns immediatelyComply with Clearwater standards and regulations to encourage safe and efficient community operationsDisplay a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform or clothing and name tag when workingRepresent the Clearwater principles and core values on a daily basisPerform other duties and tasks as assigned or requiredResponsibility LevelResponsible for the direct supervision of Maintenance Assistants in the Environmental Services department.General instruction and/or functional guidance are provided on some, but not all tasks to be performed and the results of individual projects may be reviewed upon completion. The associate is expected to respond to questions from residents and their family members, troubleshooting and resolving issues utilizing their own discretion and judgment. On certain occasions, the associate will work with the Executive Director and other members of management to resolve community issues.Knowledge and SkillsAbility to deal tactfully and professionally at all times with personnel, residents, family members, visitors and the general publicDemonstrated mechanical and troubleshooting ability to repair washers/dryers, heating and refrigeration units, ice machines, minor plumbing and electrical difficulties, painting and carpentry is requiredDisplay excellent communication and listening skills including the ability to speak orally in front of small groups of peopleAbility to make independent decisions when circumstances warrant such action and to remain calm during emergency situationsReasoning skills that include the ability to understand issues and process information for the purpose of giving and receiving feedback and instructionsMust be proficient with the use of a pc, and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)Compliance and understanding of all regulations regarding residents’ rightsPhysical and Mental DemandsAble to be mobile and perform the physical requirements of the job to include: bending, kneeling, stooping, reaching, pushing, pulling and repetitive motionsAble to sit and work at a computer for long periods of timeAble to move intermittently throughout the work dayAbility to lift/carry up to 40 lbs. and push up to 70 lbs., including carts as necessaryAble to assist in moving residents during emergency situationsAble to communicate orally, read, comprehend, and writeAble to understand, remember, follow and give complex instructions and guidelinesAble to perform math calculations (addition, subtraction, multiplication, etc.) in support of budget and other financial responsibilitiesSome travel may be requiredQualificationsAA degree or Bachelor’s preferred or combination of education and experience supervising others in a senior living, property management or hospitality environmentMinimum five to seven years of maintenance experience in senior living, property management, hospitality, or related industry to include the maintenance, handling, upkeep, and repair of electrical, plumbing, HVAC, and structural mattersMinimum two to three years of supervisory experience to include training and supervising staff and developing and managing a budgetFirst Aid Certification preferredBackground clearances as required by government regulationsMust meet health requirements, including TBClearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.