Catering Supervisor| Part-Time | Acrisure Arena

Catering Supervisor| Part-Time | Acrisure Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Catering Supervisor provides support and assistance with Catering activities as well as provides assistance to the Catering Manager in the profitable management of catering operations, as needed. The Catering Supervisor will actively assist in managing all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.

The Catering Supervisor must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Supervisor will be to actively mentor, train, and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required.

This role will pay an hourly rate of $25.00

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until October 16, 2026.

Responsibilities

• Assists in the overall effective supervision of Catering and Premium operations.
• Ensures total compliance with all alcohol service policies.
• Monitors alcohol service throughout the event to ensure 100% compliance with Alcohol Service policies.
• Reports any alcohol service or compliance issues to management immediately.
• Provides ongoing supervision and mentoring to hourly event staff.
• Monitor product quality and ensure a high level of guest service.
• Assists in event opening and closing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Assist in the ongoing training and development of hourly employees, as directed by department managers.
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Assist in the supervision of catered events from set-up to tear-down, including handling all communication with hourly staff, culinary staff, and guests.

Qualifications

• Associate's degree (A.A.) or equivalent from a two-year college or technical school.
• 2-3 years related experience in catering or concessions; or equivalent combination of education and experience.
• Nationally recognized, advanced food service sanitation training course certification.
• Familiar with inventory cost control and menu planning.
• Medium computer proficiency: E-mail, Excel, Word, Outlook, and Schedule+.
• Working knowledge of POS and timekeeping systems.
• Cash handling abilities and basic math skills, including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.