Google CCAI Developer

Google CCAI Developer - US-Based Remote - Contract

Responsibilities :
• Support voice and digital AI Self-Service solutions for large, multi-location contact centers.
• Design, develop, and implement AI self-service applications with Google CCAI.
• Ability to interface with clients as needed to drive towards implementation of AI solutions.
• Serve as a strong contributor to the Google Delivery practice Google CCAI projects.
• Collaborate with project team members to provide input to conversation design specifications.
• Integrate into backend systems using web services, databases, and reporting.
• Perform Unit Testing of developed code.
• Assist with System and Functional Testing.

Required Skills:
• 8+ years of application development experience overall.
• 4+ years of experience with Google Dialog Flow ES/CX.
• 1+ year of technical hands-on experience with Google Cloud CCAI.
• Google Certification a plus and/or Badge completion required.
• Knowledge of Cloud Services Architecture, Apigee, and Vertex AI.
• Ability to support multiple projects at the same time.
• Experience in supporting large multi-site contact center implementations
• Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon.
• Proficient in Java, JavaScript, .NET, C#, HTML, SQL, Python etc.
• Must be able to work independently, be organized, self-motivated.
• Excellent communication skills (written and verbal).
• Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift.
• Support integrations with back-end data systems such as Web Services REST API,


Soap, SQL Server, Oracle, NoSQL databases, Reporting.
• Bachelor's degree required.


Job type: Contract

Duration: 6M

Work Setting: US Based Remote