Technical Support Specialist

Cobalt Digital, Inc.

Assist Customers with technical setup questions, troubleshooting efforts, and product specific solutions. Take ownership of customer issues through to resolution with prompt and accurate feedback to customers. Research, diagnose, troubleshoot, and identify solutions to resolve issues. Use procedures for proper escalation of unresolved issues. Ensure proper recording and closure of all issues through a tracking system. Prepare accurate and timely reports, as needed. Document knowledge in the form of knowledge base technical notes and articles. Provide on-site support, as required. Qualifications and Requirements Technical knowledge of broadcast systems. Customer service experience in a technical support environment. Excellent critical thinking, troubleshooting, and debugging skills. Focused and organized with attention to detail. Must be able to work with a team as well as independently. Must possess a valid driver’s license, passport, and able to travel as needed. Additional Strengths Familiarity with OpenGear platform. SDI, waveform/vector scopes. Automation Systems. IP (MPEG/2110/etc.) Network switch familiarity/CCNA certified. Knowledge of Microsoft Office applications. Application for Technical Support Specialist Upload Your Resume.* Click 'browse' to select a file from your desktop. Accepted file types: .pdf, .csv, .docx Engineering products for tomorrow’s broadcast and beyond Cobalt has an extensive range of award-winning IP and 12G/6G/3G/HD/SD conversion, compression, routing, and multiviewer product lines. #J-18808-Ljbffr Cobalt Digital, Inc.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Technical Support Specialist in Champaign, IL vacancy

Technical Support Specialist
Roles and Responsibilities Assist Customers with technical setup questions, troubleshooting efforts, and product specific solutions. Take... ...knowledge base technical notes and articles. Provide on-site support, as required. Qualifications and Requirements Technical...
Suggested
Work at office
Experience Champaign Urbana
Champaign, IL
2 days ago
IT End User Support Specialist
$20 - $35 per hour
...Transfer Filters Careers Added Jul 24, 2026 IT End User Support Specialist (46279) Ubrana, IL | Contract Apply ( For additional... ...their IT consulting needs. Our contacts, combined with your technical expertise, equals career possibilities for you. So let’s get...
Suggested
Hourly pay
Permanent employment
Contract work
Work experience placement
Internship
Remote work
Levi Ray & Shoup Inc
Urbana, IL
1 day ago
Now Hiring IT and Telecom Field Technicians
...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...
Suggested
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Champaign, IL
20 hours ago
IT Support Administrator
$50k - $56k
...UNIVERSITY OF ILLINOIS FOUNDATION has an immediate opening for an IT Support Administrator The University of Illinois Foundation... ...cloud-based systems while providing responsive, professional technical support to all Foundation staff. This role also provides...
Suggested
Work at office
Immediate start
Remote work
University of Illinois
Champaign, IL
4 days ago
Maintenance Support Technician
$23.89 - $26.56 per hour
...Maintenance Support Technician - Monday-Friday Day Shift Silgan Closures - Champaign, IL Are you looking for a stable career with competitive pay, excellent benefits, and a schedule that provides built-in time off? Silgan Closures is seeking a Maintenance Support...
Suggested
Hourly pay
Weekly pay
For contractors
Work at office
Monday to Friday
Shift work
Day shift
Silgan Holdings
Champaign, IL
4 days ago
Information Center Analyst
$60k - $70k
...monitor and maintain operations of fusion center software. Resolve technical requests concerning software from external and internal... ...service. Serve as a liaison with local law‑enforcement agencies to support joint crime‑prevention initiatives, including the integration and...
Full time
Work experience placement
Work at office
Local area
Immediate start
Night shift
Rotating shift
University Of Illinois Urbana-champaign
Urbana, IL
2 days ago
Risk Adjustment and Public Reporting Analyst
$31.32 - $53.87 per hour
...teams, and quality management to identify documentation gaps and support compliance with evolving regulatory standards. Qualifications... ...support deliverables for stakeholders. Works closely with PI Specialist to present findings at opportunity review meetings. Analyzes...
Hourly pay
Work experience placement
Local area
Shift work
Carle Health
Urbana, IL
20 hours ago
ERP Business Analyst II
$83.9k - $106.8k
...SharePoint,andCRM. This role blends business processexpertise, technical system understanding, and cross-functional communication. The... ...Functions Design andconfiguresolutions withinHK’sERP framework to support business process improvement. Provide daily support for...
Work at office
Remote work
Work visa
Human Kinetics
Champaign, IL
1 day ago
Community Engagement Specialist
...member of the Advancement Department, the Community Engagement Specialist will work in collaboration with the entire team to advance... ...mission through special events, volunteer coordination and building support from the corporate sector. This position will recruit, engage...
Cunningham Children's Home
Urbana, IL
1 day ago
Seasonal, Operations Technical Specialist (Part Time)
$16.06 - $24.09 per hour
...About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational,...
Minimum wage
Temporary work
Part time
Work experience placement
Seasonal work
Work at office
Local area
Relocation
Flexible hours
H&R Block
Champaign, IL
4 days ago
IT Support Specialist
...Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating... ...and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist...
Apprenticeship
Worldwide
Shift work
US Navy
Philo, IL
2 days ago
Field Service Technician
...Health in Champaign/Urbana, IL is seeking a Field Service Technician to travel between CVS Pharmacy locations, providing on-site technical support for POS, pharmacy systems, and store technology. You will perform maintenance, software updates, hardware upgrades, and...
Flexible hours
Night shift
CVS Health
Champaign, IL
1 day ago
Financial Performance Analyst
...stake in the success of Epic and our customers. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our...
Work experience placement
Work at office
Relocation
Visa sponsorship
Relocation package
Epic
Urbana, IL
20 hours ago
Field Service Technician
$18 - $33 per hour
...cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer... ...there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet...
Hourly pay
Full time
Local area
Night shift
Weekend work
Afternoon shift
Burroughs
Champaign, IL
20 hours ago
Field Troubleshooting Technician - Wind
...own, and operate large scale projects that power communities and support the energy future. This position will remain open for... ...maintenance and repairs. Provide a high level of professionalism and technical expertise, while working with minimal oversight. Lead,...
Hourly pay
For contractors
Work at office
Local area
Visa sponsorship
Invenergy
Champaign, IL
1 day ago
Road Service Technician
$40k - $100k
...and operator comfort systems. # Read, analyze, and interpret technical information from schematics, technical manuals, drawings and procedures... ...every customer is satisfied with the products, services and support of all staff. Resolve customers concerns efficiently and...
Hourly pay
Full time
Shift work
Birkey's Farm Store
Urbana, IL
2 days ago
Field Service Technician, Commercial
...numerous computer applications and technology independently Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice. Must have...
Hourly pay
Full time
Temporary work
Flexible hours
Night shift
Weekend work
Tesla
Champaign, IL
2 days ago
Customer Appointment Specialist (Sales Support)
Customer Appointment Specialist (Sales Support) Champaign, IL Sam Leman Automotive Group The Sam Leman Automotive Group is one of the largest automotive groups in Central Illinois. Family-owned since 1963, we proudly operate 13 dealerships throughout the region and...
Hourly pay
Full time
Sam Leman Chevy Cadillac of Champaign
Champaign, IL
10 days ago
Auto Body Technician
$65k
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions...
Minimum wage
Full time
Apprenticeship
Local area
Remote work
Crash Champions
Urbana, IL
1 day ago
Support Associate - White House Black Market
$15 - $18.75 per hour
...POSITION OBJECTIVE The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...
Part time
Local area
Flexible hours
Shift work
Night shift
Chico's
Champaign, IL
1 day ago
Support Associate - Chico's
$15 - $18.75 per hour
...Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...
Part time
Local area
Flexible hours
Shift work
Night shift
Chico's
Champaign, IL
1 day ago
Investigative Analyst
...Gathering, researching, and analyzing various types of data from federal, state, local and public agencies. Providing administrative support and assistance to USMS Criminal Investigators in accomplishing activities for their assigned warrant cases. Reviewing,...
Local area
Department of Justice
Urbana, IL
2 days ago
Parent Wonders: Infant Family Support Specialist
...provides educational, professional, residential and behavioral support to people with intellectual and developmental disabilities in... ...hiring for the position of Parent Wonders: Infant Family Support Specialist . RESPONSIBILITIES: ~ As an Infant Family Support...
Casual work
Currently hiring
Immediate start
Developmental Services Center
Champaign, IL
20 hours ago
Computer Field Technician
$35 per hour
Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! ...
Local area
Monday to Friday
Day shift
Weekday work
BC Tech Pro
Champaign, IL
4 days ago
Field PC Support Technician - On-Site IT Repair
...A global technology service firm is seeking a Dynamic PC Support Technician in Urbana, IL. The role involves troubleshooting desktops... ..., and ensuring timely service delivery. Candidates should have technical school certification and 0-2 years of experience, with good communication...
Worldwide TechServices
Urbana, IL
1 day ago
Veterinary Support Associate (on-site)
$24.5 - $26.9 per hour
...solving problems, providing guidance, and being a trusted resource during moments that matter most? At the ASPCA, our Veterinary Support Associates play a critical role in helping animals receive the care they need while supporting pet owners, veterinary professionals...
Hourly pay
Full time
Work experience placement
Work at office
Local area
Work from home
Flexible hours
Shift work
Weekend work
ASPCA
Champaign, IL
5 days ago
Support Associate
$21 - $22.45 per hour
...Connection Count—For Animals and Members At the ASPCA, every conversation has the power to create a better future for animals. As a Member Support Associate , you'll serve as a trusted resource for donors and supporters, providing exceptional service that strengthens their...
Work experience placement
Work at office
Local area
Work from home
All shifts
Flexible hours
Shift work
Afternoon shift
Aspcapro
Champaign, IL
4 days ago
General Service Technician
Midas General Service Technician At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We...
Midas
Urbana, IL
4 days ago
Field Technician, Central IL Territory, AG
$30.7 - $37 per hour
...repairs are made. May perform other related duties as requested and/or assigned. Qualifications Successful completion of a formal technical training program preferred or equivalent Ag machinery experience and knowledge required. Electrical and hydraulic diagnostic and...
Hourly pay
Full time
Live in
Work at office
Relocation
Monday to Friday
Night shift
Weekend work
Altorfer
Urbana, IL
20 hours ago
BestDrive Service Technician (EG)
$1,500 per month
...about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back. Continental
For contractors
Immediate start
Visa sponsorship
Work visa
Relocation package
Monday to Friday
Night shift
Weekend work
Afternoon shift
Continental
Urbana, IL
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!