Studio Manager

Orangetheory Fitness

San Antonio, TX

Job Description

Description:

Job Duties:

Achieving Monthly Sales Quotas.
Hiring and Training Studio Staff (Onboarding/Offboarding).
Personal Sales, Administration of Memberships, Referral Programs (generating sales documents, MBO management, scheduling classes, handling phone inquiries, sales / memberships, generating reports, auditing, completing check-ins, equipment overview, overall organization, rules and regulations, forms, pre-sales)
Administrative Paperwork.
Handling Membership Issues.
Assist Head Coach with in and out of studio event (i.e. Hell Week, 5ks, etc.).
Marketing, and Distribution of Promotional Materials Outside of the Studio.
Hosting and Attending Marketing Events such as Health Fairs and Lunch and Learns.
Focus on lead generation.
Leading Weekly Meetings and Communication with the Sales Associates Regarding Studio Promotions and Policy on Sign-Ups.
Continue working towards the goals established in the Development Plan created by the management team.
This is not an exclusive list but outlines general duties and responsibilities.
Lead day-to-day studio operations
Drive membership sales, promotions, and studio performance
Coach, train, and support team members
Create a positive and welcoming experience for members and guests
Handle member questions and concerns professionally
Maintain studio cleanliness, inventory, and organization
Review reports, sales data, and KPIs to identify opportunities
Support scheduling, onboarding, training, and team accountability

Requirements:

3+ years of leadership or management experience preferred
Sales, retail, fitness, hospitality, or membership-based experience preferred
Previous Orangetheory Fitness or health and wellness experience is a plus
Strong communication and customer service skills
Ability to motivate, coach, and hold a team accountable
Organized, detail-oriented, and able to multitask
Positive, energetic, and passionate about health and fitness
Flexible availability, including mornings, evenings, and occasional weekends based on studio needs

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Vacancy posted 2 days ago

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