Upholstery, Leather & Wood Repair Technologist
Ashley Furniture - North America
Job Description
Job Description
Take on the challenge: restore, refinish, and ready products for delighted guests
Join Ashley’s Distribution Center team and become the go-to expert for diagnosing transit-related damage and executing repairs that meet exacting standards. If you thrive on precision, collaboration, and visible results, this role is your arena.
NOW OFFERING ON DEMAND PAY
Why you’ll love it here- Competitive Pay
- Generous Paid Time Off (PTO)
- Opportunity for advancement
- Medical, Dental, Vision, & Retirement Benefits
- 401k Plan
- Employee Purchase Discounts of 30% or more
- Execute minor surface corrections on case goods and tables.
- Perform solid color paper/side refinishes to match original finishes.
- Reconstruct small corner damages requiring structural rebuild.
- Configure and operate a spray booth; understand safe and effective setup/use.
- Carry out advance replacement part repairs.
- Signal tool/part/hardware maintenance needs and keep the shop spotless and organized.
- Inspect damaged items to determine if restoration to like-new is feasible.
- Coach warehouse personnel on minor touch-up techniques during inspections.
- Log and pursue trends in reoccurring product damages.
- Escalate repeated item issues to the Guest Response Team and DC Manager.
- Complete upholstery work, including mechanism replacement on reclining/adjustable pieces.
- Pitch in to assist fellow technicians.
- Provide accurate reports when a repair cannot be completed.
- Evaluate each damage to determine the fastest, most effective repair method.
- Identify damage, loss, or surplus of warehouse goods and materials.
- Model the Company’s Core and Growth Values.
- Work Assignment Retail Distribution Center Product Technician
- Comply with OSHA and all company safety procedures.
- High School Diploma.
- 1+ year of practical furniture repair experience (upholstery, leather, wood refinishing).
- Clear, professional communication.
- Self-directed with strong time management.
- Proficient with MS Office; able to learn in-house systems.
- Valid Driver’s License.
- Close/distance/color/peripheral vision; depth perception; ability to adjust focus for reading reports and screens.
- Hear, comprehend, and respond to spoken instructions.
- Clearly articulate information to others.
- Extended sitting when required.
- Frequent repetitive hand motions for keyboarding, handwriting, office/POS, and handheld gear.
- Prolonged standing and walking.
- Regular bending, squatting, stooping, kneeling, crouching, and reaching at or above shoulder level.
- Lift/carry up to 50 lbs. independently; more with assistance.
- Primarily warehouse setting with occasional work at new retail locations under construction.
- Exposure may include oil, latex, spray paint, household chemicals, biological odors, household dusts; moderate office noise.
- Follow all safe work practices; perform other duties as assigned.
Ashley is an Equal Opportunity Employer. Ashley does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
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