Global HR Lead - Pleasant Hill, CA

Job Description Global HR Lead Location: Onsite- Pleasant Hill, CA Experience: 8+ Years Employment Type: Full-Time, Regular Compensation will depend on experience, with a range of $100,000 $120,000 for full-time, plus benefits including participation in health insurance, vision, and dental benefits; 401K retirement plan; and paid holidays, vacation and sick leave. About the Role We are looking for an experienced and strategic Global HR Lead to lead and oversee the complete HR function across our US, Mexico, and India operations. This is a senior leadership role with end-to-end ownership of Human Resources, Talent Acquisition, Employee Experience, HR Operations, Compliance, Performance Management, Workforce Planning, and People Strategy across all geographies. The ideal candidate should have strong exposure to US HR practices and employment compliance, along with proven experience managing HR operations across multiple countries. The role requires a hands-on leader who can work closely with business leadership and drive HR strategy aligned with organizational growth. Key Responsibilities Global HR Leadership Lead and oversee end-to-end HR operations across the US, Mexico, and India. Develop and implement global HR strategies, policies, processes, and people programs. Partner with senior leadership on workforce planning, organizational structure, employee engagement, and people strategy. Establish consistent HR standards while adapting practices to local country requirements. Act as the primary HR advisor to leadership and business stakeholders across all geographies. Talent Acquisition & Workforce Planning Lead the global Talent Acquisition function, including recruitment strategy, workforce planning, sourcing, selection, and hiring. Develop scalable recruitment processes and hiring strategies aligned with business growth. Partner with leadership and hiring managers for critical and senior-level hiring. Monitor recruitment KPIs, hiring TAT, quality of hire, offer-to-joining ratio, and recruitment effectiveness. Build talent pipelines across the US, Mexico, India, and other strategic locations as required. US HR & Compliance Strong understanding of US employment laws, HR practices, and compliance requirements. Ensure HR policies and practices comply with applicable federal and state regulations. Provide guidance on areas such as FLSA, FMLA, ADA, EEO, wage and hour requirements, employee classification, leave management, workplace policies, and employment documentation. Partner with legal and external HR advisors when required on complex employee relations and compliance matters. Maintain appropriate HR documentation, policies, and audit readiness. Employee Relations & Performance Management Lead employee relations, grievance management, disciplinary processes, investigations, and conflict resolution. Drive performance management, goal-setting, appraisal, promotion, and compensation processes. Establish effective employee engagement and retention initiatives. Support managers in handling performance and people-related challenges. Global HR Operations Oversee onboarding, offboarding, payroll coordination, benefits administration, HRIS, employee records, and HR reporting. Ensure smooth and standardized HR processes across all geographies. Establish HR policies, SOPs, and controls to improve operational efficiency. Develop and monitor HR dashboards, KPIs, and workforce analytics for leadership. Compensation, Benefits & Rewards Partner with leadership to develop competitive compensation and benefits strategies. Support salary reviews, promotions, incentives, variable compensation, and other reward programs. Conduct market benchmarking and provide recommendations to leadership. Culture & People Development Build a strong and inclusive organizational culture across global teams. Develop employee engagement, retention, recognition, and development programs. Support leadership development and succession planning. Identify organizational capability gaps and implement appropriate people-development initiatives. Required Skills & Experience 8+ years of progressive HR experience, preferably with experience in a global/multinational organization. Proven experience managing HR functions across US, Mexico, and India. Strong knowledge of US HR operations and employment compliance. Hands-on experience in Talent Acquisition and recruitment leadership. Strong understanding of employee relations, performance management, compensation, benefits, HR operations, and HR policies. Experience developing and implementing HR policies and processes across multiple geographies. Strong stakeholder management and executive communication skills. Ability to work closely with CEOs, business leaders, department heads, and senior management. Strong analytical and problem-solving capabilities with the ability to use HR metrics for decision-making. Experience with HRIS, ATS, payroll, and HR reporting systems. Strong understanding of global employment practices and the ability to balance global standards with local requirements. High level of confidentiality, integrity, maturity, and professionalism. Preferred Qualifications Masters degree/MBA in Human Resources, Business Administration, or a related field. HR certification such as SHRM-SCP, SPHR, PHR, or equivalent is preferred. Experience in a technology, IT services, consulting, or fast-growing organization is preferred. Prior experience supporting rapidly scaling organizations and building HR functions from the ground up is a plus. Key Success Measures Effective HR operations across US, Mexico, and India. Compliance and risk management across all geographies. Successful execution of global Talent Acquisition strategy. Improved employee engagement and retention. Efficient hiring and workforce planning. Strong HR processes, policies, and governance. Effective leadership support and employee experience. Accurate and timely HR reporting and workforce analytics. Epik Solutions is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment. All employment decisions at Epik are based on business needs, job requirements and individual qualifications and merit, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other status protected by applicable law or regulations. Epik participates in the E-Verify program.