Banquet Houseperson

Banquet Houseperson

Embark on a behind-the-scenes adventure as our Banquet Houseperson, playing a pivotal role in crafting seamless and enchanting events. Join our dynamic team where your meticulous attention to detail transforms event spaces into captivating environments. As the silent architect behind the scenes, you'll set the stage for unforgettable moments.

Responsibilities include:

• Cleans function rooms prior to set-up.
• Sets equipment to daily work sheet specifications.
• Provides required amenities, as dictated by resort standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes special projects as directed by department management/supervisor.
• Moves conference material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follows banquet event orders (BEO).
• Installs and removes air walls (if applicable).
• Breaking down service areas.
• Other reasonable requests of management.

Qualifications:

• High school diploma or equivalent education.
• Must be able to adhere to timelines in completion of set-ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team-oriented environment.
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service.
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour.
• Ability to communicate in basic conversational English with team members and guests to support safe operations, coordination of work, and service standards. Additional language skills are welcomed and valued.

$16.90/hour + based on experience.