Medical Office Assistant I, 204, HIV Clinic

Job Title

This position is grant funded. Therefore, it is solely dependent on availability of grant funds.

Serves as front line laboratory operator. Prepares testing room with proper equipment, performs blood draws, and conducts standard patient testing. Provides customer service in person and over the phone, maintains laboratory supply inventory.

Essential Functions/Job Competencies/Physical Requirements

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Fulfills administrative duties, including registering patients, answering phone calls, processing and communicating test results, maintaining specimen collection log, organizing and filing results, and maintaining inventory for office and lab.
• Performs blood draws, orders tests, and ensures information is entered accurately.
• Conducts blood draws from homebound patients when needed.
• Disinfects and sanitizes lab and office areas, including all equipment and furniture.
• Processes patient charges for lab work utilizing internal software; compiles reports and distributes to necessary individuals.
• Relieves and administrative superior of administrative details such as preparing and processing purchase requisitions, transfer, preparing billings and checking operating reports for accuracy and conformance to policies and standards.
• Will be required to drive a City vehicle for City business use.
• Performs related work as required.

Competencies for successful performance of job duties:

• Knowledge of basic math and money handling
• Knowledge of infection control guidelines and PPE use
• Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400
• Knowledge of English grammar, spelling, and punctuation

Skills and abilities:

• Skill in data management.
• Skill in conflict resolution and problem solving.
• Skill in organization and time management.
• Skill in performing a variety of duties, often changing from one task to another of a different nature.
• Ability to build and maintain effective working relationships with others.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.
• Ability to perform essential functions.
• Ability to perform other duties as assigned.

Work environment/conditions and physical demands:

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Work environment locations:

• Never: Construction site, confined space, warehouse environment
• Seldom: Vehicles
• Frequently: Outdoor environment, street environment (near moving traffic), office or similar indoor environment

Exposures:

• Never: Extreme cold (below 32 degrees), moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals or substances, loud noises (85+ decibels such as heavy trucks, jack hammers, construction)
• Seldom: Individuals who are hostile or irate, individuals with known violent backgrounds, extreme heat (above 100 degrees)
• Sometimes: Communicable diseases

Travel:

• Seldom: International travel
• Sometimes: Regional travel, national travel
• Frequently: Local travel

Minimum Qualifications

Required Education and Experience:

• High school diploma or G.E.D.
• Six (6) months of educational training
• At least one (1) year of experience in medical office assistant, phlebotomy, or health related field

Proof of TB Test/Screening will be required to be presented prior to employment

Valid Licenses and Certifications

Required Licenses or Certifications:

• Medical Office Assistant or Medical Assistant Certification. Must attach copy of the certification to your application.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment. Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment. Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing. A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at View phone number on click.appcast.io, two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.