CX Resolutions Desk Specialist - Real-Time Support
Robinhood
Robinhood is seeking an entry-level Customer Experience (CX) Associate for the Resolutions Desk in Denver, CO, and Westlake, TX. You will be the first live support line for CX agents, handling chat, email, and phone queries, following documented policies and escalation playbooks. You will progressively take on more complex escalations, apply a teach‑vs‑tell approach, and escalate to a supervisor when needed, building case history and improving processes along the way. #J-18808-Ljbffr Robinhood
Vacancy posted 16 hours ago
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