LICENSING SPECIALIST

State of New Hampshire Job Posting

NH Lottery Commission

Investigations and Compliance Division

53 Regional Dr. Concord NH

LICENSING SPECIALIST

Position # 43344

The State of New Hampshire, lottery Commission has a full-time vacancy for Licensing Specialist.

Summary: To perform paraprofessional duties assisting The Licensing Unit of the New Hampshire Lottery Commission. To a ssess, process, and organize all new or renewal applications for licenses in accordance with the rules and regulations of the Lottery Commission, and to cross-function with unit program assistant positions in support of operations.

YOUR EXPERIENCE COUNTS - Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced below! See Per 405.1 .

18 Months of additional relevant experience = Associate's degree

36 Months of additional relevant experience = Bachelor's degree

54 Months of additional relevant experience = Master's degree

Other information: MINIMUM QUALIFICATIONS :

Education: Associate's degree from a recognized college or technical institute with major study in business administration, accounting, business law, or related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Three years' experience in a responsible clerical position, including experience in reviewing and processing customer forms and requests, maintaining paper and electronic files or balancing cash and reports to ensure their accuracy. Each additional year of approved work experience may be substituted for one year of required formal education.

PREFERRED Work Traits: Knowledge of modern office practices, procedures and equipment. Knowledge of basic principles of accounting and office reporting. Ability to understand and follow instructions. Ability to type at a moderate speed. Ability to maintain a filing system. Ability to establish and maintain good working relationships with other employees and the general public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

Disclaimer Statement: The supplemental lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental provided that such duties are characteristic of that classification.

Special Requirements: For appointment consideration, Program Assistant II applicants must successfully participate in a structured interview measuring possession of knowledge, skills and abilities identified as necessary for satisfaction performance by this class specification. The structured interview is developed and administered, according to Division of Personnel guidelines, by representatives of the state agency in which the vacancy exists.

Responsibilities:

Reviews, evaluates and processes license applications, including but not limited to, verifying completeness and accuracy, retrieving and reviewing the results of CHRI background checks to determine whether applicants are eligible, recording, retrieving and updating information in dual licensing databases with a high attention to detail and accuracy, and creating and issuing physical identification badges and license certificates to licensees on behalf of the Commission.

Maintains the oversight of information releases for the Unit and accuracy and confidentiality of licensing related records and files, including safeguarding confidential information in accordance with PII requirements of the New Hampshire Department of Safety, the Social Security Administration, and the Federal Bureau of Investigations (FBI).

Keeps current on all aspects of American with Disabilities Act (ADA) within State and Federal agencies. Coordinates and maintains licensee files and continuously monitors licensee's compliance with ADA requirements.

Communicates with applicants and vendors in writing and in-person with regard to the disposition of applications, as well as with various government agencies, including the New Hampshire Department of Safety, the Charitable Trust Unit, the New Hampshire Secretary of State, and the Internal Revenue Service, with regard to licensing and eligibility issues and policies; provides referral for assistance and presents information to clarify policies, procedures and standards.

Provides program guidance, training, and customer service functions by advising and educating licensees, applicants, and other interested parties regarding licensing policies, procedures and regulations; presents information to clarify policies, procedures and standards.

Creates and updates educational materials intended to help licensees better understand their responsibilities, and the licensing process. Prepares and assists in organizing informational seminars for the public, and prospective and current licensees.

Assists in planning and coordinating program activities, compiles and prepares specialized Unit and program information for use by superiors or applicants/vendors; recommends policy or procedural changes or alternate work methods to assist management with the decision making processes, and coordinates and maintains contact with field staff to keep them informed of activities in their territory.

Reconciles daily cash and licensing transactions to all financial reports for posting and performs routine clerical duties, such as filing forms and other records from applicants and licensees in accordance with an established system.

Disclaimer Statement : The supplemental lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental provided that such duties are characteristic of that classification.

For further information please contact Sharda Rao, HR Administrator @ View phone number on us.edajobs.com or email

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits:

Value of State's share of Employee's Retirement: 13.85% of pay

Other Benefits:

* Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

Want the specifics? Explore the Benefits of State Employment on our website:

EOE

TDD Access: Relay NH View phone number on us.edajobs.com