Front of House

Job Description

Job Description

About the Role:

Tous les Jours Albuquerque is looking for a warm, welcoming Front of House team member to join our bakery café family! If you love great food, great people, and creating memorable guest experiences, this is the perfect opportunity for you to be part of something sweet.

Front of House (FOH) | TOUS les JOURS Albuquerque

Job Type: Full-time or Part-time
Pay: $14-16 per hour + Tips
Expected Hours: 20–40 hours per week
Location: 6400 Holly Ave NE, Suite E, Albuquerque, NM 87113

JOB SUMMARY

As a Barista / Bakery Associate, you will help create a welcoming and enjoyable experience for every TOUS les JOURS guest. You will work as part of our Front of House team to prepare beverages, assist guests with bakery selections, operate the point-of-sale system, maintain product displays, and keep guest and service areas clean and organized.

DUTIES & RESPONSIBILITIES

• 
  Greet guests and provide friendly, attentive, and professional service.
• Prepare coffee, espresso beverages, teas, and specialty drinks according to TOUS les JOURS standards.
• Take orders and process cash, credit card, and other approved payments accurately.
• Assist guests with bakery selections and answer questions about products, beverages, and menu items.
• Package and present breads, pastries, cakes, and other products according to TOUS les JOURS standards.
• Stock and maintain bakery displays, beverage stations, service areas, and FOH supplies.
• Monitor product availability and communicate restocking needs or shortages to the appropriate team members.
• Maintain clean and organized counters, beverage stations, display areas, dining areas, and other guest-facing spaces.
• Follow all food-safety, sanitation, handwashing, and food-handling procedures.
• Operate coffee equipment, POS systems, and other FOH equipment safely and properly.
• Work efficiently during high-volume periods while maintaining quality, accuracy, and guest service.
• Complete assigned opening, closing, cleaning, stocking, and side-work responsibilities.
• Work cooperatively with FOH, BOH, and leadership to support daily operations.
• Perform other reasonable duties as assigned based on the operational needs of the business.

POSITION EXPECTATIONS

Barista / Bakery Associates are expected to:

• 
  Arrive on time and ready to work for scheduled shifts.
• Maintain friendly, professional, and respectful communication with guests and team members.
• Learn and consistently follow TOUS les JOURS recipes, procedures, and service standards.
• Work with a sense of urgency while maintaining quality and attention to detail.
• Keep assigned areas clean, stocked, organized, and ready for service.
• Accept coaching, apply feedback, and take responsibility for assigned duties.
• Follow company policies regarding food safety, sanitation, uniform standards, attendance, and workplace conduct.
• Work scheduled mornings, afternoons, evenings, weekends, and holidays based on business needs.

WORKPLACE POLICIES & COMPLIANCE

As a member of the TOUS les JOURS Albuquerque team, employees are expected to comply with company policies and workplace standards, including:

• 
  Drug-Free Workplace: TOUS les JOURS Albuquerque maintains a drug-free workplace. Employees are expected to report to work and remain free from impairment by illegal drugs or other prohibited substances while working.
• Smoke & Vape-Free Workplace: Smoking and vaping are not permitted inside the workplace or in areas designated as smoke- or vape-free.
• Photography, Video & Social Media: Employees may periodically be asked to participate in team photos, videos, promotional events, or other company marketing activities. The use of an employee's image, likeness, or voice for marketing purposes will be addressed through a separate Photo, Video & Media Release Form.
• Company Policies: Employees are expected to follow all company policies, procedures, food-safety requirements, workplace standards, and applicable TOUS les JOURS guidelines.

BENEFITS & OPPORTUNITIES

• 
  Paid professional training and ongoing skill development.
• Flexible full-time and part-time schedules.
• Employee discounts.
• Complimentary pastry and beverage during qualifying shifts.
• 401(k) with a 3% company match after 6 months for full-time employees and after 1 year for part-time employees, subject to plan eligibility requirements.
• Opportunities for career growth and advancement.
• Be part of the opening team for New Mexico's first TOUS les JOURS bakery café.

PERFORMANCE & GROWTH

Strong performance should create opportunities for growth. Team members may be eligible for a performance and compensation review after their first 90 days. We are committed to developing our team and promoting from within whenever possible.