Field Service Technician (FSR2B)

Job Description

Job Description

JDC Power Systems, LLC , is seeking a motivated Field Service Technician (FSR2B) to join our team and support our customers' field operations. At this level a technician works without supervision on Level 2 scope, supports Level 3 work with minimal oversight, participates actively in energization activities within assigned scope, when trained, qualified, and authorized, and is the point of reference for the technicians around them. This level provides developmental preparation for technicians who may be considered for future project-lead responsibilities based on performance, business need, and demonstrated readiness. Level 2 and Level 3 work refer to JDC's internal field service inspection, testing, commissioning, and authorization structure. Assignment of work remains subject to demonstrated competency, training completion, and applicable safety authorization.

Key Responsibilities

Field Service Support:

• Execute Level 2 inspections and tasks without supervision.
• Support Level 3 work with minimal oversight.
• Participate actively in energization procedures.
• Troubleshoot system issues, including problems that do not present in an obvious way.

Customer Interaction & Support:

• Act as a technical point of contact on site within your scope and keep the project lead informed.
• Produce clear and accurate test reports, as-left documentation and field action reports.

Operational Efficiency:

• Plan and sequence your own work and help the crew keep to the schedule.
• Identify tooling, parts and resource needs early and raise them.
• Maintain accurate records of service work, time tracking and equipment usage.

Teaching & Development:

• Act as a point of reference on site for less experienced technicians, whatever their level.
• Teach the tasks you perform independently and explain your reasoning so others can find the next answer themselves. Promote knowledge sharing across the field team by recognizing and using the experience of technicians with specialized equipment or system expertise, regardless of assigned tier.
• Give honest, useful feedback to the technicians you work with.

Health & Safety Compliance:

• Hold the standard on torque verification, as-left photos, interlock verification and documentation.
• Run pre-task planning and contribute to the daily crew briefing.
• Ensure all work complies with company safety protocols, OSHA guidelines and industry regulations.

Qualifications

Education:

• High school diploma or equivalent required; an associate degree in electrical engineering or a related technical field preferred.
• Certifications such as NFPA 70E and OSHA 30 are a plus; medium voltage authorization preferred.

Experience:

• 2-3 years of hands-on experience as a field service technician with power systems, electrical equipment or industrial controls.
• Demonstrated experience troubleshooting, maintaining and commissioning complex electrical systems.
• Equivalent technical training, military experience, industry certifications, or demonstrated competency may be considered in place of the stated experience.

Skills & Competencies:

• Strong working knowledge of switchgear, protective relays, control systems, communications and commissioning practice.
• Strong troubleshooting and problem-solving skills, including the ability to evaluate unfamiliar systems and identify an appropriate path for escalation or resolution.
• Ability to teach and mentor less experienced technicians.

Other Requirements:

• Willingness and ability to travel frequently, with overnight stays, to customer sites and JDC locations across the country.
• A valid driver's license and clean driving record.
• Familiarity with industry-standard test equipment such as multimeters, breaker test sets and secondary injection equipment.

Extra Competencies:

• Experience with electrical systems at low and medium voltage levels.
• Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.

Physical Requirements & Work Environment

General Physical Demands:

• Ability to stand and walk for extended periods, up to eight to twelve hours per day, on job sites.
• Ability to bend, kneel, squat, crouch and crawl in confined or restricted spaces.
• Ability to climb ladders, stairs and access elevated work areas.
• Ability to work in various industrial environments, indoors and outdoors, in dust and dirt, and in varying weather conditions and extreme temperatures.

Lifting & Material Handling:

• Frequently lift and carry materials and tools weighing up to 50 lbs.
• Occasionally lift and move materials up to 75 lbs. with assistance or mechanical aids.
• Ability to push, pull, and maneuver equipment such as switchgear components, cable reels, and test equipment.

Manual Dexterity & Tool Use:

• Ability to use hand tools, power tools, and testing equipment safely and effectively.
• Good hand-eye coordination and fine motor skills for terminating cables, wiring, and precision adjustments.
• Ability to work while wearing gloves and arc-flash PPE.
• Ability to comply with PPE requirements, including but not limited to working while wearing gloves and in full PPE, such as arc-flash suits, hard hats, safety glasses, safety boots, and fall protection gear.

Vision & Hearing:

• Adequate visual acuity to read schematics, labels, and digital displays.
• Ability to distinguish colors for wiring identification.
• Ability to receive and respond to alarms, equipment sounds, verbal instructions, and safety communications through effective means.

Work Environment Conditions:

• Exposure to electrical hazards, energized and de-energized systems.
• High noise levels requiring hearing protection.
• Dust, dirt and industrial conditions typical of construction and energized facilities.

Travel & Schedule Demands:

• Ability to travel frequently, regional or national.
• Ability to work overtime, weekends and on-call schedules.
• Ability to adapt to extended shifts during commissioning and startup activities.

Why Join Us

• Learning & Growth: Start your career with opportunities for on-the-job training and professional development in electrical systems and industrial controls.
• Competitive salary and benefits package, including health insurance, 401(k) plan, and paid time off.
• Opportunities for professional development and certifications in the field of power systems and industrial controls.
• A collaborative, team-oriented environment where your contributions are valued and encouraged.

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law. 

JDC Power Systems, LLC, believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodation upon request as required.