Manager-Spiritual Care

The salary range for this position is $35.47 - $51.43 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Manager Spiritual Care reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Manager of Spiritual Care reflects the Spiritual Care and Education Mission Statement of Northwestern Medicine: “Inspired by the presence of the Sacred in all of its manifestations; we provide patients, families, staff and our communities with support, compassion, and counsel. We nurture religious, spiritual and emotional well-being through healing of the body, mind, and spirit.”

The Manager of Spiritual Care provides leadership, direction, expertise, education, consultation and resources in the areas of spiritual well-being and health, clinical spiritual care, spiritual development, advance directives and ethics.  Interacts regularly with all levels of the organization including patients and visitors, clinical and non-clinical staff, physicians, leadership, volunteers and community clergy.  Directly supervises hospital chaplains.

Responsibilities:

• Collaborates with NM leadership, though appropriate reporting structures, regarding areas of responsibility.  Develops goals, objectives, and programs that are aligned with the strategic plan, organizational goals and initiatives.
• Demonstrates flexible leadership in adapting to organizational needs and changes for delivering Spiritual Care and Education within Northwestern Medicine. Implements established Northwestern Medicine policies, procedures and standards of care.
• Participates in hospital programs and activities. Serves on committees, task forces, and initiatives as assigned. Communicates with interdisciplinary leaders on a regular and timely basis.

Administration and Management Description

• Develops and implements a continuous quality improvement plan designed to monitor and improve performance.
• Promotes positive employee relations through coaching and feedback regarding work performance on a regular basis.  Seeks input from administration, leadership teams, and clinical staff to ensure comprehensive feedback.
• Monitors, evaluates and counsels department staff and volunteers performance consistently between formal performance evaluations.
• Plans, monitors and manages the financial operation areas of responsibility.  Ensures that payroll and accounts payable invoices are reviewed, approved, coded, and processed on a timely basis.
• Prepares and monitors operating budget designed to meet departmental and organizational strategies and goals. Able to explain variances. 
• Recommends and implements new initiatives and improvements to existing programs and services.
• Engages in continuing professional education and development programs.
• Develops thoughtful change leadership for needs of departments including staffing, scheduling, program management, growth, or role definition changes.
• Facilitates growth and development of staff, including opportunities to learn new skills and advance boht personally and professionally; ensures staff completion of required competencies and review of key policies and procedures. 
• Orders and maintains supply inventory as appropriate. 
• Manage deparment schedule ensuring appropriate coverage. 

Patient Care Description

• Provides spiritual care to patients and families through direct visitation and through consultation with staff caring for patients. Provides spiritual crisis intervention as needed.
• Conducts spiritual assessments and provides evidence-based interventions. Provides spiritual care for patients and documents all patient encounters in the medical record.
• Participates in interdisciplinary team meetings as needed. Advocates for patient, family, and visitor needs to interdisciplinary team members.
• Partners in decision making related to Advance Directives and Medical Ethics through identification and clarification of ethical concerns.  Provides consultation on ethical issues for staff, the Ethics committee and hospital leadership.

Staff Care Description

• Provides spiritual care to staff including one on one support, as well as group debriefings, and educational events.
• Provides spiritual enhancement of staff through short-term crisis intervention as well as blessings, rituals and seasonal celebrations.
• Supports educational opportunities for staff on topics of spirituality and health, resilience, and spiritual well-being.   
• Serves as resource to staff regarding religious and spiritual issues and perspectives related to clinical issues and decisions.

Community Clergy Description

• Maintains professional relationships with community clergy, judicatories, seminaries, and faith group representatives.
• Provides educational opportunities for the community on topics of spirituality and health as well as ethics and Advance Directives
• Supports area religious leaders with referrals, information, education, counseling, and consultation with patient/family permission in compliance with HIPPA regulations.

Qualifications

Required

• Excellent verbal and written communication skills.
• Masters level degree in Theology/Divinity or a related field.
• Certified or certification eligible and working toward certification as a Board-Certified Chaplain in the Association of Professional Chaplains, the National Association of Catholic Chaplains, the National Association of Jewish Chaplains, or a parallel cognate group in the area of spiritual care or pastoral counseling.
• 2+ years of leadership experience 
• 2-4 CPEs
• 2+ years of chaplaincy or 5+ years of ministry experience 

Preferred

• Doctorate level degree in Theology/Ministry or related field.
• Board Certified Chaplain 

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.