Customer Service Assistant - Retail Trucking Insurance Agency - AF Group La Palma, CA Campus
$34.7k - $58.05kEmergent Holdings
Customer Service Assistant
Customer Service Assistant is focused on providing excellent customer service for Retail Truck Insurance Agency (Commercial Carriers Insurance Agency (CCIA)). Duties include assisting clients via phone calls and emails, administrative and data entry tasks to support the service of current clients and potential clients. This is a hybrid position reporting to our AF Group - La Palma Campus.
Responsibilities/Tasks:
- Take client phone calls and communicate policy change requests to Team Members.
- Issuing Certificates of insurance for our clients.
- Inputting potential business in our core C1 system as well as various online platforms.
- Creating of policy files in Image Right System.
- Daily / weekly filing of correspondence to Image Right System.
- Process client payments in C1 system, assisting with payments made to Liberty Premium finance via the PBS billing system
- Manage policy receipt policy, reviews policies for accuracy and emailed or mailed to retail Customers.
- Works effectively on the assigned team.
- System/Software Skills Must learn all systems and stay current with changes and updates.
- Conduct limited research when necessary.
- Successfully completes basic job specific training as defined in the Policy Services Training Matrix within the first three months of employment.
- Continually maintains 98% or above quality.
- Continually maintains 85-115% metric score with 80-100% time on task.
- Maintains an 80% or above customer service score.
- Ability to interact with others in a professional manner.
Employment Qualifications:
Education:
- High School Diploma is required.
Experience:
- Prior experience in customer service, data entry, administrative and/or clerical role, is preferred.
- Retail Truck Insurance Agency experience preferred.
Skills/Knowledge/Abilities (SKA) Required:
- Proficient in Microsoft Office skills including Word, Excel, Outlook and Power Point.
- After one year of employment, take required courses and pass state exam to receive California Property and Casualty License.
- Professional demeanor, customer service skills and problem-solving abilities are critical to this position.
- Able to understand and carry out instructions.
- Detail oriented.
- Flexible and able to multi-task assignments.
Working Conditions:
As a hybrid employee, work is performed both remotely and in an office setting, with no unusual hazards. During the training period, the employee may be required to work onsite more frequently. After training, the position will transition to a hybrid arrangement, with in-office attendance required a few times each month, as directed by the manager.
Office Location:
AF Group La Palma Campus4 Centerpointe Drive, Suite 300 La Palma, CA 90623
The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.
Pay Range: Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $34,700 and $58,050.
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
Emergent Holdings- ...City of La Mirada - The La Mirada Theatre for the Performing Arts La Mirada, CA US DESCRIPTION This recruitment is open until the needs of the department are met and... ...-style productions, symphony series, community groups, and rental companies. This position also directs...SuggestedContract workAfternoon shift
$25 per hour
...Account Rep Trainee CA Location:... ...'s largest lift truck manufacturers, offers... ...more than 500 retail locations in... ...global sales and service network provides our customers with a local resource... ...for hire. No agency calls please.... ...term life insurance offerings, ~ Paid...HgvFull timeTemporary workTraineeshipWork at officeLocal areaWorldwideVisa sponsorshipFlexible hours- ...age at the time of applying. Valid and current CA Class A CDL License. Must have 1-2 years of verifiable... ...Logistics driver staffing operations center serving La Mirada, CA is hiring Class A Local Food delivery truck drivers. Local Food delivery drivers will be working...HgvWeekly payFull timeTemporary workLocal areaMonday to FridayDay shift
$24 - $31 per hour
...responsible for verifying customer credit worthiness... ...expertise in lift trucks, racking, conveyor... ..., parts, and service. Our customers... ...regular basis. Assist in Accounts Receivable... ...before groups of customers or employees... ...accounts, disability insurance, life insurance,...HgvHourly payFor contractorsWork experience placementFor subcontractorSecond jobWork at officeFlexible hours$19 per hour
...Location: Commerce, CA Pay: $19/hr + Overtime... ...to create a world where customers say, "I can't imagine running... ...made to businesses in LA, OC and San Bernardino counties... ...have 2 years of box truck driving experience... ...Professionalism, Customer Service, Organization, Dependability...HgvFull timeLocal area- ...Assistant Store Manager The Reisner Group is currently looking for an Assistant Store Manager... ...Description Unload trucks and restock merchandise... ...Benefits including health insurance, 401K, 401K matching and... ...communication with customers and employees Ability...HgvWork at office
- ...Handler - Long Beach, CA Job Category: Thrift... ...Material Handler Department: Retail Status: Part-Time... ...fellow store employees, customers and donors. Physical... ...furniture dollies, platform trucks and carts, hand trucks... ...prompt, courteous assistance. 2. Stock priced items...HgvPart timeImmediate startFlexible hoursShift workWeekend workAfternoon shift
$16 - $18 per hour
...here to view our CA Job Applicant Policy... ...advocates, providing our customers with extraordinary service and an awe-inspiring... ...with us Previous retail experience What... ...Employee Assistance Program Volunteering... ...forms the Swarovski Group. A responsible relationship...Hourly payPart time$30 - $41 per hour
Diesel Mechanic - Montebello, CA - $30-$41/hr We are currently... ...repairing, and maintaining diesel trucks and equipment to ensure safe... ...maintenance and preventative service on diesel vehicles and equipment... ...safety, quality, and teamwork. #J-18808-Ljbffr VITUS Search GroupHgvFull time$17 per hour
...Location : Cerritos, CA (On-Site) | Type... ...-recognized group of privately-owned retail automotive dealerships... ..., integrity, and customer-centric services. We are expanding... ...customers, while also assisting on-site as needed.... ...Life Insurance ~401k Matching and...Hourly payFull timeMonday to Friday$1,500 per week
...Hiring CDL Class A Truck Drivers Hiring CDL Class A truck drivers in Long Beach, CA and surrounding areas. New CDL holders welcome... ...~ Medical, dental, and vision insurance ~401(k) retirement plan... ...expenses ~ Driver referral bonuses ~ Employee assistance program...HgvWeekly payLocal area$1,545 - $1,635 per month
...Health, dental, and vision insurance... ...Driver W2 - Anaheim, CA Are you an experienced... ...competitive pay? American Trucking Group is offering stable Harbor... ...possible pallet jack assistance for moving loads. Pay... ...dependable performance and service excellence. Running...HgvWeekly pay$12 per hour
...Dry Van Company Driver W2 - Long Beach, CA Are you a skilled Class A CDL driver... ...that honors its commitments? At American Trucking Group, we go beyond delivering miles; we fulfill... ...includes health, dental, and vision insurance, life insurance, a 401(k) retirement plan...Hgv$34.6 per hour
...Night Class A Truck Driver (Fuel)- East Rancho Dominguez, CA Pilot Thomas Logistics (PTL) has been one of North... ...70 years. We enjoy helping our customers achieve goals and making a... ...Medial, Dental, Vision, and Life Insurance Ability to work and pre-trip...HgvHourly payLocal areaNight shiftDay shift$1,250 per week
...Health, dental, and vision insurance... ...• Take truck home with secure parking... ...Company Driver W2 - Anaheim, CA Are you a CDL-A driver... ...Join American Trucking Group for outstanding dry van... ...detention pay based on customer policy, $12 per hour layover...HgvHourly pay$1,250 per week
...Dry Van Company Driver W2 - Long Beach, CA Are you a CDL-A driver in search of an... ...and less physical strain? Join American Trucking Group for exceptional dry van routes across... ...Benefits: Medical, dental, and vision insurance starting the first of the month following...HgvHourly pay- ...Part-time Retail Associate - 422 La Habra Do you? Provide excellent Customer Service? Love your Community? Love Food? Join our... ...As part of the Chedraui USA group of companies, our mission is... ..., efficient and courteous assistance to customers by providing them...Part time
$1,250 per week
...Company Driver W2 - Long Beach, CA Are you a CDL-A driver in... ...requirements? American Trucking Group is seeking drivers for dry van... ...includes detention pay as per customer policy, $12 per hour for layovers... ...Medical, dental, and vision insurance begins on the first of the...HgvHourly pay$1,250 per week
...Health, dental, and vision insurance... ...~Take truck home with secure parking... ...Company Driver W2 - Anaheim, CA Are you a CDL-A driver... ...? At American Trucking Group, we provide dry van routes... ...detention pay based on customer policy, $12 per hour layover...HgvHourly pay- ...Montacargas job at Connect Staffing. Los Alamitos, CA. MÍNIMO 1 AÑO DE EXPERIENCIA RECIENTE... ...entorno de producción, preferiblemente en la industria alimentaria. Capacidad... ...production area and warehouse. Load and unload trucks, ensuring accurate placement and...HgvFlexible hoursWeekend work
$33.51 per hour
Heliarc Welder job at Arrowhead Products. Los Alamitos, CA. Job Details Job Location Arrowhead Products - Los Alamitos, CA Salary Range... .... Welder shall meet the requirements to certify to Government, customer and company specifications. It is our intent that a welder...Hourly payContract workShift workDay shift- ...MATERIAL HANDLER DEPARTMENT: RETAIL STATUS: PART - TIME... ...management, fellow store employees, customers and donors. PHYSICAL... ...furniture dollies, platform trucks and carts, hand trucks and miscellaneous... ...and giving prompt, courteous assistance. 2. Stock priced items...HgvPart timeImmediate startFlexible hoursShift workWeekend workAfternoon shift
$56.52k
...Basemakers is one of the most trusted retail sales management companies in the food and... ...of last year), we're expanding our sales services, and most recently our technology, to... ...driving record, registration, and auto insurance. You are willing to drive many miles...Full timeMonday to FridayWeekend workEarly shift$16.9 per hour
...Produce Clerk - # 24 La Puente El Super #24... ...Provide excellent Customer Service? Love your Community... ...part of the Chedraui USA group of companies, our mission... ...across all our retail banners, and our people... ...provides customer service. Assists customers, cleans,...Hourly pay$21 per hour
...take your seat at La-Z-Boy Incorporated... ...utilizing exceptional customer service and knowledge of... ...: Cerritos, CA Compensation: Base... ...Experienced in sales or retail (luxury experience... ...: ~ Health Insurance through Blue Cross... ...year) ~ Employee Assistance Program (Free to...Base plus commissionHourly payMinimum wageWork at officeLocal areaImmediate startWork from homeWeekend workAfternoon shift$16.9 per hour
Grocery Clerk - # 24 La Puente (ages 16-17) El Super... ...? ~ Provide excellent Customer Service? ~ Love your Community... ...of the Chedraui USA group of companies, our mission... ...across all our retail banners, and our people... ...service. This position will assist customers, clean display...Hourly payNight shift$16.9 per hour
...Grocery Clerk - # 24 La Puente El Super #24... ...Provide excellent Customer Service? Love your Community... ...part of the Chedraui USA group of companies, our mission... ...available across all our retail banners, and our people... ...service. This position will assist customers, clean...Hourly payNight shift$17.81 per hour
...Spanish Bilingual Preferred Retail Sales Associate Verge... ...working hands-on with customers, figuring out what... ...latest devices and services, and helping them stay... ...benefits, plus Pet and Legal Insurance, and other ancillary... ...periods while assisting customers. Lifting...Hourly payDaily paidLocal areaShift workAfternoon shift$27.88 per hour
...CDL B Truck Driver Nippon Sanso MATHESON is a leading supplier of industrial and specialty... ...for a CDL B Truck Driver in Long Beach, CA. Our Packaged Gas Drivers haul cylinders... ...~ Full benefits! Health, dental, vision insurance and more ~ Paid holidays & floating...HgvHourly payTemporary workLocal areaMonday to FridayDay shift$16.9 per hour
...Deli Cheese Clerk - # 24 La Puente El Super #24... ...? Provide excellent Customer Service? Love your Community... ...of the Chedraui USA group of companies, our... ...available across all our retail banners, and our people... ...service. This position assists customers, cleans,...Hourly payShift workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Assistant - Retail Trucking Insurance Agency - AF Group La Palma, CA Campus. Be the first to apply!
- customer advisor La Palma, CA
- airport customer service agent La Palma, CA
- customer support associate La Palma, CA
- employee relations assistant La Palma, CA
- service agent La Palma, CA
- insurance customer service advisor La Palma, CA
- customer success associate La Palma, CA
- customer service representative (remote from home) La Palma, CA
- customer service expert La Palma, CA
- full time remote customer service representative La Palma, CA


