Sports/Programs Assistant

Job Description Title: Program Assistant Reports To: Sports and Programs Coordinator Job Classification: Part-time/Non-Exempt Job Summary Under the supervision of the Sports and Programs Coordinator, the Program Assistant will provide friendly, professional, courteous, and prompt membership service to all members, clients, and volunteers of the Y. The Program Assistant will ensure a safe, clean, well‑maintained, and friendly environment. In the absence of a professional staff person, the assistant will be directly responsible for the entire Central Division facility, including parking lot areas, building security, and the general well‑being of the members. Job Function Program/Department Responsibilities Assist in organizing, implementing, and promoting assigned programs or special events for teens, adults, families, and active older adults. Be informed of all current and upcoming programs and special events to interpret YMCA membership and program information to members and potential members to increase their participation. Provide tours to potential new members, explaining the facility, policy information, and membership rates, and promoting the various programs and memberships. Adhere to YMCA emergency procedures, including notification of appropriate professional staff persons. Make continuous hourly rounds throughout all areas of the building to remain visible and available to members. Ensure all requests, comments, and complaints are immediately addressed and referred to a supervisor or appropriate staff person. Provide backup to Membership Service Desk Staff when they are cashing in/out or on an as‑needed basis. Fiscal Responsibilities Adhere to all fiscal policies and procedures such as petty cash, member registration, and membership desk operations. Maintain timely collection and appropriate safekeeping of Central Division’s funds. Supervision of Personnel: None Facility/Housekeeping Responsibility Ensure a safe environment for all members. Assist in preparing for class and program setup, including clearing out gym/program space, setting up equipment, moving fans, and cleaning gym floor. During scheduled rounds, pick up from locker rooms and handle laundering of all towels. Adhere to the facility closing procedure: lock all doors, close windows, turn off lights, inspect and shut down saunas and steam rooms, secure the pool, and return used towels to the laundry receptacles. Ensure that the free weight room (Strength Fitness Center) is properly picked up according to the system set by the supervisor. Be responsible for cleaning using the damp towel method all recreation and gym floors as assigned, prior to all classes, programs, or special events. Adhere to facility opening procedures: unlock doors, turn on lights, check equipment, and assess overall facility cleanliness. During inclement weather, shovel and salt/de‑ice the front and back walks and ensure members have safe access to and from the Y and parking lots. Interdivisional/Community/Volunteer Responsibility Demonstrate the character values of Caring, Respect, Honesty, and Responsibility at all times. Closing Statement To ensure the overall operations of the Y and support teamwork, I will accept additional responsibilities as assigned. YMCA Leadership Competencies - Leader Mission Advancement: Accepts and demonstrates the Y’s values, serves others, fulfills community needs, recruits volunteers, builds effective relationships, and supports fundraising. Collaboration: Works effectively with people of different backgrounds, builds rapport, seeks to understand others, remains calm under pressure, listens and communicates effectively, and takes initiative to assist others. Operational Effectiveness: Makes sound judgments, transfers learning between situations, embraces new approaches, sets and clarifies goals, plans work, participates actively in meetings, follows budgeting policies, and reports all financial irregularities. Personal Growth: Pursues self‑development, demonstrates openness to change, identifies personal strengths and limitations, and stays current in technology and best practices. Education / Experience (Minimum Required) High School Diploma Must maintain CPR certification Ability to lift up to 100 lbs Must be able to walk up and down stairs Requirements Ability to lift up to 100 lbs Must be able to walk up and down stairs Preferred sports of interest: Basketball, Football, and Soccer #J-18808-Ljbffr Old Colony YMCA