Operations Manager (Consulting)

Operations Consultant (Operations Manager) Operations Manager is responsible for coaching small‑business owners through evidence‑based strategic business platforms while perpetuating growth in their businesses. By establishing a high level of trust and cultivating relationships, they execute business‑development plans with account management and solutions‑selling. The Operations Manager sets measurable goals for their team and members while ensuring Audigy’s brand image is maintained, preserved, and enhanced through new and existing members’ market shares. Performance Objectives Communicate, track, measure performance, and coach members and cross‑functional teams (Strategic Business Unit, or SBU) to achieve targets and goals Update data, coordinate with SBU partners as necessary Provide consulting, coordination, and/or delivery of services related to professional development, human resources, IT, and business development Create and deliver member‑centered solutions through presentations, KPI analysis, and a consultative approach Prepare and execute organizational strategies, policies, and practices for members that take into consideration both short‑ and long‑term goals Act as project manager for members on various activities Establish multiple‑level contacts within members’ businesses by presenting to, consulting with, and cultivating relationships at all levels Work collaboratively with SBU and Shared Services teams Consult with SBU team, Operations Manager cohort, and SBU Regional Directors to expand membership communication tools that provide effective notice of the need for contingency plans and/or corrective action before a situation becomes reactive Responsible for directly and indirectly interacting with SBU team and membership base to improve all systems and processes that drive the financial success of the members’ businesses Responsible for sending or ensuring call agendas, reports, and action plans before calls Competencies Demonstrated strong analytical skills and strategic perspective Excellent customer‑service orientation with strong verbal and written communication skills Strong organizational and time‑management skills necessary, with a strong ability to thrive in a fast‑paced environment with multiple tasks, deadlines, and priorities Basic to intermediate proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint Qualifications Bachelor’s degree in a related field of study or equivalent work experience (required) 3+ years’ experience in strategic planning and execution on an operational level (required) Experience working with and an understanding of financial modeling and budgeting (preferred) Working Environment Hybrid work environment (work in‑office minimum three days per week required). Travel required – up to 25%. Full‑time position working Monday–Friday, 8:00am–5:00pm. Physical Demands This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. The position may also require occasional lifting of supplies and materials. Compensation & Benefits Competitive Pay: Salary range $75,000–$85,000 depending on experience, plus a $75 monthly cell phone allowance and a performance‑based incentive plan Health & Wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club Financial Security: 401(k) with a generous company match Work‑Life Balance: Generous PTO and paid company holidays Life & Family Benefits: Paid parental and family leave, daycare, Flexible Spending Account, and a hearing instrument benefit Professional Growth: Education reimbursement to support ongoing learning. Additional perks and programs designed to support well‑being and success Equal Opportunity Employer Audigy is an equal opportunity employer committed to diversity and inclusion. All qualified individuals, including those with disabilities, are encouraged to apply. #J-18808-Ljbffr GN Group