Program Analyst

Summary This position is located in the Small Business Administration, Executive Support Division in Washington, D.C. The incumbent supports leadership by conducting program analysis, coordinating taskers and data calls, preparing draft executive materials, and tracking action items related to disaster recovery and resilience programs. Responsibilities As a/an Program Analyst at theGS- 0343-12, some of your typical work assignments may include: Conducts analyses of program data, operational reports, policies, procedures, and trends to identify issues, risks, and potential impacts to program operations. Coordinates taskers, data calls, Requests for Information, and action items to ensure accurate and timely responses. Prepares briefing materials, reports, correspondence, presentations, and other executive-level decision-support products. Provides analytical and coordination support for special projects, program evaluations, process improvements, and other operational initiatives. Coordinates with internal and external stakeholders to obtain information, clarify requirements, and support organizational priorities. Requirements Conditions of Employment Qualifications GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: Analyzing qualitative and quantitative program data, operational reports, policies, or procedures to identify trends, issues, and risks, and preparing analytical summaries to support executive decision-making. Supporting special projects or working groups by analyzing operational workflows, documenting findings, and developing draft recommendations for process improvements. Managing multiple concurrent analytical assignments, projects, or action items by establishing priorities, tracking suspense dates, and ensuring required deliverables are completed within established timeframes. Coordinating disaster response or recovery activities with internal or external stakeholders to resolve operational issues and track program or mission deliverables. These qualifications must be clearly referenced in your resume. There is no education substitution for this grade level. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: 0343 - Management and Program Analyst Qualification Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 10/15/2026. Education There is no education substitution for this grade level. Additional Information Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency). You are eligible for CTAP/ICTAP if: 1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF). 2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced. 4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).