Customer Service Rep (01603) - 8814 Gravois

Customer Service Rep (01603) - 8814 Gravois

St Louis, Missouri, M.B.R. Management Corporation

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

1. Answer incoming phone calls and assist customers with their inquiries
2. Take and process customer orders accurately and efficiently
3. Provide product information and recommendations to customers
4. Handle cash transactions and maintain accurate records
5. Collaborate with team members to ensure smooth operations
6. Maintain a clean and organized work environment
7. Assist with various tasks as needed, including food preparation and cleaning
8. Lift and move items weighing up to 25 lbs. when required
9. Contribute to creating a positive customer experience through friendly and professional interactions

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong customer service orientation and ability to work in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer proficiency for order processing and record-keeping
• Ability to multitask and prioritize responsibilities effectively
• Problem-solving skills to address customer concerns and find solutions
• Capability to follow directions and adhere to company policies and procedures
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)
• Positive attitude and an easy smile

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.