Rehab Secretary/Technician - Outpatient Therapy - 24 Hour Week - Days

Location: Nebraska Methodist Hospital, Address: 8303 Dodge Street, Omaha, NE. Work Schedule: Varied schedule between Monday-Friday and between the hours of 7:30am to 5:30pm; 24 hour work week. Benefits Eligibility: Eligible for full‑time benefits. Job Summary This position serves as a medical receptionist and occasionally supports therapists with patients to ensure safe and accurate treatments. Incentives Tuition assistance Academic sponsorship with Methodist College Free parking Responsibilities Assists the therapist with patients as needed to ensure patient safety and facilitate therapy treatments. Properly starts patient with warm‑up activities prior to therapy treatments as directed by the therapist. Safely sets up therapy treatments as directed by the therapist ensuring patient comfort and privacy. Properly assists therapists with patient treatments as directed by the therapist. Maintains patient dignity and privacy when assisting the therapist with treatment. Appropriately communicates to therapist any patient concerns or problems as they occur. Properly lifts and transfers patients and/or materials to ensure safety in all lifts, preventing back injury. Follows proper body mechanics techniques when lifting. Lifts and transfers in a safe manner and uses equipment when required. Asks for assistance when needed to ensure patient and personal safety. Performs basic maintenance of office and therapy equipment to assure a clean and aesthetic environment. Ensures clinic and office equipment are clean and in proper operating condition as per policies and procedures. Stocks and maintains office and clinic supplies to assure the efficiency of the therapy clinic. Stocks and maintains proper inventory of office and clinic supplies. Stocks and maintains proper linen supply through regular ordering. Performs clerical duties to assist the department in maintaining adherence to medical records policies and to assist the therapists with office support. Properly admits outpatients into the Health System and obtains appropriate billing number on the visit. Assists therapist with chart maintenance, sending copies of notes to provider as requested by therapist. Breaks down charts at discharge sending or scanning appropriate documents in a timely manner in accordance with department procedure and policies. Correctly enters patient charges within 24 hours. Maintain record of therapy visits. Follows up with patients per No Show/Cancellation policy. Demonstrates responsibility with all job related duties. Takes accountability to cover all assigned shifts. Accepts responsibility for actions and consequences. Attitude and communication approach reflects the core values of the department. Consistently addresses patients with a kind and courteous manner. Proactively seeks solutions to challenges within the work environment. Adapts, without difficulty, to changes in assignment and environment. Provides appropriate care specific to the age of the patient, to ensure understanding and comfort level of treatment, as outlined in the department “Age‑Specific Competency Checklist”. Standard as outlined in the Age Specific Criteria. Schedules and registers patients for appointments by collecting and verifying patient demographics, insurance information and other essential information to ensure accurate information is maintained for each patient. Collects co‑pay or co‑insurance per policy. Completes prior authorization for services as appropriate. Handles insurance inquiries and communicates insurance coverage to patient at the time of registration. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure that excellent customer service is provided in a timely manner and according to policies and procedures. Education High School Diploma or equivalent (GED) required. License/Certifications Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire. Skills and Knowledge Communication skills both oral and written, time management, and organization. Ability to work independently, adapt to a changing environment and manage variable patient load. General office duties and basic medical terminology. Ability to learn computer operations and therapy equipment. Basic phone skills and courteous communication at all times. Physical Requirements Weight Demands: Medium Work – exerting up to 50 pounds of force. Physical activity: Occasional (climbing, crawling, crouching, keyboarding, kneeling, sitting), Frequent (balancing, carrying, distinguishing colors, lifting, reaching, stooping, twisting, fingering, pulling/pushing, repetitive motions, speaking, standing, walking), Constantly (hearing, seeing). Job Hazards: Not related: equipment/machinery/tools, explosives, electrical shock/ static, radiation alpha, beta, gamma, non‑ionizing radiation. Rare: chemical agents (toxic, corrosive, flammable, latex), mechanical moving parts/vibrations. Occasional: biological agents (air‑borne and blood‑borne viruses), physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps). Nebraska Methodist Health System is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law. #J-18808-Ljbffr Nebraska Methodist Health System