Customer Service Team Lead, Analytics & Ops
SmartRecruiters, Inc.
- p AbbVie Allergan Aesthetics is seeking a capable Customer Service/Support lead to manage escalations, monitor queues, and collaborate with multiple departments. The role emphasizes data analysis, reporting, and process improvement across teams.
- p You will drive end-to-end order processing, support training, and ensure confidentiality while maintaining high service standards. Prior leadership and SAP/MS Office experience are valued.
Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead, Analytics & Ops in Austin, TX vacancy
- ...seeking a Content Operations Specialist contractor to support a multi-year digital transformation, bridging marketing, analytics, and technology teams to drive tagging, data layer architecture, measurement, and reporting. Based in Denver or Austin, this onsite role (4 days...SuggestedHourly payContract workFor contractors
- The Texas Health and Human Services Commission (HHSC) is seeking a Manager V in Austin to lead the DAP Analytics & Decision Support team. You will set strategic data goals, oversee reporting, and coordinate dissemination across programs. This exempt, full-time role emphasizes...SuggestedFull timeRemote work
- Company DescriptionAbout Client:They help in transforming the leading organizations and communities around the world.... ...and culture is amazing. Best place!!Job DescriptionJob Title: Customer Analytics Manager Job Location: Anywhere in USA, Austin, TX, USAJob Level...Suggested
- ...specializing in revenue and services management solutions for... ...high-volume transactions, customer operations, and data analytics required for seamless multimodal... ...with other employees as a team • Ability to... ...as a Customer Service lead or supervisor •...SuggestedFull timeWork at officeFlexible hours
- ...Description Position - Learning Analytics & Quality Lead Location: Remote west... ...work on the Legal Learning team. This role is to partner... ..., data-driven, accurate and customer-focused who can pivot priorities... ...weekly project updates on Ops P3 (Smartsheets). • Validate...SuggestedWork at officeRemote work
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service... ...end-user support, and leading a team of support specialists in delivering timely... ...or process optimization. Strong analytical and reporting skills. Compensation...Contract workWork at office- Convergint is seeking a full-time Service Coordinator to join a dynamic team and contribute to a culture of growth. The role focuses on service dispatching, work order creation, and customer satisfaction across a broad portfolio of service activities in a fast-paced environment...Full time
- ...Manager, Analytics, Customer Experience San Francisco, CA; Sunnyvale, CA;... ...IL; Austin, TX About the Team The Customer Experience team... ...are looking for a Manager to lead and grow the analytics team behind... ...operations, marketplace, or service-delivery context. ~ Nice to...
$20 - $32.11 per hour
...Customer Service Representative Team Lead R1 is the leading provider of technology-driven solutions that transform the patient experience and financial... ...technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration...Hourly payCasual workLocal areaShift work$140k - $160k
...revenue, efficiency, and customer experience across a BPO... ...leaders and BPO teams to execute. The ideal candidate... ...and external partners Lead executive-level... ...Product, Revenue, and Analytics to optimize the consumer... ...volunteer and community service events. 8 hours of Rest...Hourly payFull timeTemporary workLocal areaImmediate startHome officeOverseasRelocation packageFlexible hours- ...the Experience. For us, customer experience is not an... ...standout products and services; by building and delivering... ...and purpose. We help leading brands create and... ...and asset management, analytics, and quality assurance... ...with cross-functional teams to align project goals...Full timeLive inWork at officeLocal area
$100k - $120k
...Center Systems Manager to lead the administration,... ...partnering with Operations, IT, Analytics, and Business... ...efficiency, enhance the customer experience, and optimize... ...Salesforce or Salesforce Service CloudAbility to support... ...to HaveLeadership or team lead experienceFive9 certificationsExperience...Full timeLocal areaMonday to Friday- ...responsible for overseeing daily operations, ensuring high levels of customer satisfaction, and managing staff effectively. You will also work... ...the ability to communicate effectively with both customers and team members. This position offers the opportunity for career...
$130k - $150k
.... As Community Manager, you’ll lead the transformation of a global software company’s customer community—from a support-focused... ...sitting within the Ecosystem team, you’ll work cross-functionally... ...Experience launching gamification, analytics, or ambassador programs....Flexible hoursShift work$98.7k - $157.92k
...You’ll be empowered to lead, supported to grow, and... ...portfolio tailored to customer applications. Drives top... ...activities - products, services - within the defined industry... ..., working with global teams on Value messaging and... ...in measurement and analytical industry preferredAbility...Full timeWork at officeLocal areaRemote workMonday to Friday$200k - $260k
SentiLink is seeking a Head of Solutions Analytics to lead a team of analysts and data scientists. This position requires strong leadership skills and a background in analytics or consulting. You will work closely with sales to develop compelling, data-driven narratives...Home officeFlexible hours- Acrisure in Austin, TX is seeking a Senior Data Analyst for Customer Success & Digital Solutions. This onsite role leads requirements gathering, design, and delivery of reporting and analytics, collaborating with senior leaders, analysts, and engineers to advance data‑...
- A leading shipping and mailing software provider in Austin, TX, is seeking a Senior Marketing Analytics Manager. This hybrid role requires expertise in SQL and statistical analysis to drive marketing strategies through data insights. You will lead measurement frameworks...Flexible hours
- Adobe's BACOM Web Insights team in Austin (hybrid) seeks a Sr Web Analytics & Insights Manager to translate raw behavioral data into actionable storytelling for Weekly Business Reviews and quarterly reporting. You will own narratives, build full-funnel analyses, and develop...
- Base Power seeks a Deployment Quality Lead to own, elevate, and optimize the quality of our installations. You will lead the Deployment Quality team, partnering with field ops, deployment engineering, and installation partners to ensure safe, compliant, and high-quality...
- A leading social media platform is seeking an experienced Business Analyst to define and build analytics frameworks, collaborate with cross-functional teams, and oversee high-impact projects. Ideal candidates will have a bachelor's degree in a relevant field, fluency in...
- Sciens Building Solutions invites a strategic Head of Process Intelligence to establish and lead our enterprise process intelligence capability. You will drive process mining, analytics, and transformation using SAP Signavio and S/4HANA data. Lead a CoE, partner with...
- ...campaigns, monitor, troubleshoot, optimize, and analyze data, working with MMP data and cross-functional teams. Ideal candidates have 3+ years of mobile app promotion experience, strong analytical and communication skills, and the ability to manage #J-18808-Ljbffr Smadex
- ...business leaders to provide strategic support, managing a high-performing team in a fast-paced environment. The role requires extensive experience in compensation management, strong analytical skills, and excellent communication abilities. You will ensure compliance with...
$50k
Job Description: Title: Customer Service Coordinator Salary: $50,000 + benefits Classification: Non-Exempt Scope of Position: The Customer... ...Track all services provided using the state system of record and team-wide reporting platform, ensuring accurate daily data capture...- ...Bachelor's degree in a related field, with 5+ years of experience in finance within the healthcare industry. Strong leadership and analytical skills are essential, along with proficiency in accounting systems and Microsoft Office Suite. #J-18808-Ljbffr Insight Hospital...Contract workWork at office
- ...root-cause misses and convert them into targets the operating teams can hold Translate supplier negotiations, alternate sourcing,... ...cost setting, inventory valuation, and month-end close; build the analytical layer that lives on top of the cost ledger Develop the data...Shift work
- ...Esper is looking for an experienced Customer Success Lead to serve as a long-term partner... ...with the Professional Services, Sales, and Executive teams Establish and iterate CS playbooks... ...with senior stakeholders ~ Strong analytical and operational chops, can build...Temporary workWork at officeRemote workFlexible hours
$195.8k - $348.3k
...engineering organization where customer experience is paramount... ...our platforms and services are resilient and... ...transformational leader to join our team as the Senior Director... ...timelines.Lead the evaluation, piloting... ...engineering solutions.Strong analytical, problem-solving, and...Full timeWork experience placementWork at officeLocal area$150k - $180k
...Sales Leadership Team, the Sales Director... ...Ecommerce Client Services plays a vital role... ...The Sales Director leads a team that may include... ...merchandising, customer experience,... ..., and performance analytics. The ideal candidate... ...Merchandising, Sales Ops, and Finance to support...Contract workSummer workWork at officeLocal areaRemote workRelocation1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead, Analytics & Ops. Be the first to apply!
Related searches
- customer experience team leader Austin, TX
- customer success coordinator Austin, TX
- customer experience lead Austin, TX
- customer service coordinator Austin, TX
- customer success lead Austin, TX
- customer service team lead Austin, TX
- customer service team manager Austin, TX
- customer success team lead Austin, TX
- amazon customer Austin, TX
- customer retention Austin, TX




