Commonwealth Technology Strategic Partner

Title: Commonwealth Technology Strategic PartnerState Role Title: Info Technology Specialist IVHiring Range: $120,000 - $130,000Pay Band: 7Agency: VA Information Tech AgencyLocation: VA Information TechnologiesAgency Website: Type: General Public - GJob DutiesThe Virginia Information Technologies Agency (VITA) is excited to offer a competitive opportunity to serve as a Commonwealth Technology Strategic Partner with the Customer Experience Division.The ideal candidate is a purpose-driven professional motivated by meaningful organizational impact, someone who excels at relationship building and cross functional influence, and who remains confident and effective when navigating ambiguity.They are fearless in driving change, bring strong strategic thinking with a clear bias toward value creation, and communicate with emotional intelligence, demonstrating exceptional conflict resolution skills that strengthen trust and partnership across the organization.   Strategic Partnership Leadership — Partner with internal and external stakeholders to ensure the Commonwealth’s strategic initiatives produce meaningful, aligned results. Environmental Sensing — Anticipate changes in organizational needs, technology, and the broader landscape to inform strategic direction. Culture Evolution — Champion a culture of shared ownership, continuous improvement, and organizational evolution. Business Relationship Management — Own the strategic relationship between the BRM function and business partners to stimulate, surface, and shape demand, and converge organization-wide strategic direction. Stakeholder Partnering — Develop deep understanding of partner functions to better align strategy and value. Cross Functional Collaboration — Build and maintain relationships across the organization as a core strategic capability. Value Framework — Drive value and meaningful results through stakeholder partnerships, risk evaluation, and adaptation to evolving needs, enabling organizational awareness, education, and meaningful results. IT Strategic Planning — Guide the submission, review, and alignment of IT Strategic Plans (ITSP) to communicate and achieve strategic objectives. Advocacy — Serve as an advocate for business partners and their initiatives. Communication and Conflict Resolution — Communicate unfavorable decisions with professionalism, clarity, and empathy, and manage challenging interactions while preserving trust and strong working relationships. Join VITA at The Boulders in Richmond, VA, where innovation meets impact! As the Commonwealth’s leading IT agency, we’re connecting, protecting, innovating, and powering Virginia’s digital future through collaboration, creativity, and purpose. Our team thrives in a vibrant, customer-focused environment that values growth, accountability, and forward thinking — all while making technology work for every corner of Virginia.Minimum QualificationsConsiderable experience in business relationship management, account management, customer success, or a comparable customer-facing role.Experience leading strategic planning activities, including roadmap development and aligning IT investments to business outcomes.Considerable experience within IT governance, cybersecurity, infrastructure, procurement, financial management, or enterprise technology operations.Considerable experience managing or coordinating cross-functional projects, initiatives, or programs involving multiple stakeholders or organizational functions.Experience developing and presenting strategic recommendations, plans, reports, or business cases to leadership or executive stakeholders.Considerable experience analyzing business and technology needs and translating agency/business requirements into technology strategies, priorities, and actionable plans.Additional ConsiderationsExperience defining and articulating realized business and financial value to executive leadership.BRMP or CBRM certification from BRM Institute, or equivalent demonstrated mastery of the BRMBoK.Experience in public sector / government IT or a multi-supplier / shared-services environment.Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.This position is telework eligible.Applicants must consent to a fingerprint background check.The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. The decision to interview an applicant is based on the information provided in the application and/or resume.Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.Contact InformationName: VITA Human ResourcesPhone: View email address on click.appcast.io: View email address on click.appcast.io support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.