Junior Service Advisor

Job Description

Job Description

Ford Junior Service Advisor
Location: Warsaw, IN 46582
Compensation: Competitive pay based on experience and certifications 

About the Job
We’re seeking a dependable, customer-focused Junior Service Advisor to support our busy service department by coordinating vehicles, updating customers, managing workflow, and maintaining shop organization. It’s a strong entry point into automotive service with great growth potential.

Responsibilities

• Support Service Advisors by updating customers, managing paperwork, and preparing repair orders
• Move customer vehicles to and from the service drive and technician bays
• Maintain cleanliness of service drive, bays, waiting areas, and loaner fleet
• Shuttle customers to and from the dealership as needed
• Assist with service scheduling and customer intake
• Wash and vacuum vehicles post-service when necessary
• Run local errands for the service department (e.g., picking up parts)
• Learn dealership systems and processes with the goal of growing into a full Service Advisor role

Qualifications

• Valid driver’s license and clean driving record
• Strong communication and multitasking skills
• Professional, courteous, and team-oriented mindset
• Dependable, punctual, and organized
• Basic automotive knowledge preferred but not required
• Ability to work on your feet in a fast-paced environment

Pay & Benefits

• Compensation: Based on experience and certifications
• Schedule: Full-time

Benefits include:

• Health, dental, and vision insurance
• Vacation pay
• Employee vehicle purchase program
• Opportunities for advancement and training
• Long-term job stability
• Supportive, team-oriented work environment

About Us
At Model 1 Ford, we are committed to providing high-quality automotive service and building trusted relationships with our customers. Our dealership is family-owned and operated, and we pride ourselves on maintaining a professional environment where employees can grow their skills and careers. Joining our team means becoming part of a workplace that values integrity, teamwork, and long-term success.

Model 1 Ford is an equal opportunity employer. We provide fair employment opportunities to all applicants and employees and prohibit discrimination or harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.