Communications Analyst

$3,861.00 - $6,276.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 11/6/2026 The EDD Workforce Services Branch (WSB) is seeking candidates to apply for an Analyst I position in the Program Communications Unit within the Central Office Workforce Services Division. Working as an Analyst, you'll be part of a diverse and passionate team helping our fellow Californians get back to work. You'll utilize your problem-solving skills for creative solutions in the workforce system. You'll provide excellent customer service to internal and external stakeholders. You'll enjoy a fast-paced, dynamic workload that will keep you engaged and motivated. You'll have knowledgeable and supportive team members and management to help you succeed. You'll make a difference every day. The Program Communications Unit serves as the Workforce Services Branch (WSB) liaison between the Employment Development Department's Public Affairs Branch to ensure that all branch communication activities and materials meet the Department's standards and represent the Department in a professional manner. Under the direction of the Supervisor I, the Analyst I performs associate-level analytical work; collaborates with internal and external customers on program-specific marketing and outreach efforts; manages web content; performs varied and complex technical work within the Program Communications Unit; and tracks deliverables to ensure timely completion. The Analyst I also leads assigned committees and work groups by coordinating activities and supporting the promotion of WSB workforce-related programs and services. The incumbent possesses excellent analytical, organizational, verbal/written communication skills, attention to detail, and is highly dependable. The incumbent maintains flexibility, adaptability to change, professionalism and the ability to respond to short turnaround deadlines. The Workforce Services Branch (WSB) supports EDD's goals by connecting our customers to a comprehensive range of employment and training services in partnership with state and local agencies and organizations through numerous America's Job Center of California locations. About WSB: The Workforce Services Branch (WSB) administers the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser (W-P) programs which prepare adults, youth, and dislocated workers for participation in the workforce and brings employers with job openings together with qualified job seekers. The WSB is comprised of three Field Divisions which directly deliver services to the public across California: Los Angeles/Coastal Division, Northern Division, and Southern Division. The WSB's Central Office Workforce Services Division supports EDD staff in the field and provides program guidance to WIOA-funded partners located throughout California. The Deputy Director's office oversees the Branch personnel program, risk management program, statewide workforce initiatives and participates in the development of policy and funding strategies in support of the workforce system. WSB Mission: California's workforce system supports economic vitality by connecting people, training, and work. As a state employee, you potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday, paid State Holidays, and potential annual raises. See the California State Employee Benefits Summary for more information. This position exists at 1416 9th Street, Sacramento, CA, 95814. Working Conditions This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ANALYST I ANALYST II Shall Consider: ANALYST II # of Positions: 1 Work Location: Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: Desirable Qualifications Be reliable, dependable, accountable and able to function in a fast‑paced and changing environment. Creative, detail‑oriented individual with strong analytical and problem‑solving skills. Excellent written and verbal communication skills. Must be able to work independently or as part of a team, learn rapidly and follow directions. Possess excellent time‑management skills, and effectively manage competing priorities. Experience with preparing and copy‑editing written documents. Knowledge and experience with marketing and outreach, including web content management. Demonstrate ability developing, interpreting, and ensuring compliance with guidelines, policies, and procedures. Ability to exercise a high degree of initiative, good judgment, work well under pressure and meet deadlines. Ability to develop and evaluate alternatives, analyze data, and present ideas and information effectively. Demonstrated ability to establish and maintain cooperative and collaborative relationships both within an organization and with outside partners. Experience with MS Office Suite programs Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process. To be considered for this position, candidates must submit an SOQ. Your response to each question must be addressed separately and in numerical order, typed using Calibri, 12 point font size, single spaced and must not exceed two pages. Please submit the SOQ in a Word document. 1. Describe your experience as it relates to writing and copy-editing various communication materials such as press releases, reports, articles, fact sheets, newsletters, and other publications, including experience with social media and web content management. Provide details of your role and responsibilities. Include all relevant experience that demonstrates your ability to succeed in this position. 2. Describe your demonstrated ability to establish and maintain effective working relationship with co‑workers, management and staff. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. #J-18808-Ljbffr