Part-Time Specialist III, Care Center

Commitment to Mission At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration. Through our One LSC Philosophy , we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium. This commitment supports Lone Star College System's strategic goals: Opportunity through financial resilience Leading in academic excellence Strength in culture and talent development Connections through bridges of prosperity Great Colleges to Work For Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered. Campus Marketing Statement Lone Star College-Kingwood With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two‑year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step. Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu . Lone Star College-Kingwood, an innovative and dynamic community college located in the pine‑forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in students' lives and grow professionally. LSC-Kingwood focuses on fulfilling individual dreams and enhancing community life, and offers unique programs in respiratory care, computer gaming, and dental hygiene. The address is 20000 Kingwood Drive, Kingwood, TX 77339. All applicants must reside in Texas. Job Description

PURPOSE AND SCOPE:

The Part‑time Specialist III, Care Center performs standard duties to assist the department in providing wraparound services for students. This position serves as a primary point of contact for general information to students, faculty, and staff. A vital aspect of the role is maintaining a general understanding of the policies, processes, and procedures of the numerous services offered. The PT Specialist III contributes to the department in multiple ways, including maintaining the Care Center services including record keeping and service distribution, which are essential for tracking purposes.

ESSENTIAL JOB FUNCTIONS:

Provide essential customer service to all individuals seeking assistance in the Care Center while maintaining confidentiality Handle incoming calls and inquiries for the Care Center Maintain a thorough understanding of the most current policies and standard operating procedures for the Care Center Sort, organize and log donated items and other donations Under direct supervision, manage inventory, stock organization and rotation (expiration date tracking) Collects needed information from participants via designated tracking system Provide timely updates and operational insights to leadership (Dean) as needed Assist with Care Center events Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability and willingness to treat all employees, parents, and children with respect and dignity while maintaining confidentiality Ability to always maintain confidentiality Knowledge and experience working with youth Strong verbal and written communication skills Excellent customer service skills Ability to work autonomously and as part of a team Possess excellent organizational skills Strong multi-tasking abilities with the ability to prioritize duties Demonstrates commitment to multicultural and multi-generational diversity Ability to lift up to 25 pounds

PHYSICAL ABILITIES:

Position may involve some walking; standing; bending; carrying of light items, such as papers, books, or canned goods. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment Interface with internal and external contacts as needed to carry out the functions of the position Work is performed in a climate‑controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience High-level of computer proficiency Salary Hourly Pay Rate is $15.92 Benefits Marketing Statement By joining our top‑notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at Lone Star College is an EEO Employer. All positions are subject to a criminal background check. #J-18808-Ljbffr Lone Star College