ServiceNow - ServiceNow AI Architect Manager - Tech Con - Open Location
$142.6k - $261.5kErnst & Young Oman
Location: Anywhere in Country ServiceNow AI Architect Manager As a ServiceNow Consulting Manager, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client‑visible role where you will spearhead EY’s AI thought leadership, shaping our strategic point of view and driving innovation through the design and development of cutting‑edge solutions and assets. You will collaborate closely with clients to enable AI‑driven transformation across user experience, agentic workflows, and robust AI governance frameworks. Your responsibilities will include building and deploying AI‑native solutions, partnering with EY’s AI & Data (AI&D) team to define and deliver comprehensive, end‑to‑end AI strategies that address complex business challenges and unlock new opportunities for growth. Your key responsibilities Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Skills and attributes for success Act as an engagement or workstream lead across all aspects of a ServiceNow AI project and solution delivery including design, configuration/development, testing and deployment phases. Manage and mentor a multi‑disciplinary team of 5–10+ resources, including offshore staff such as consultants, developers, and testers. Build and foster client relationships and demonstrate the value of EY services. Maintain excellent business acumen with the ability to make fact‑based decisions and resolve conflicts. Provide guidance and industry‑leading practice expertise for ServiceNow AI capabilities such as NOW Assist, Moveworks, AI Control Tower implementations, including how specific business objectives can be met through process and AI‑driven transformation. Hands‑on experience configuring AI Search capabilities within the ServiceNow platform, customising search relevance and integrating with knowledge management systems. Expertise in deploying and managing NOW Assist Skills Kit, including designing, training and optimising AI‑powered virtual agents for tailored user experiences. Proven ability to configure and integrate Moveworks for automated ticket resolution, leveraging conversational AI and workflow automation across enterprise environments. Strong foundation in prompt engineering, including crafting effective prompts for large language models (LLMs) and optimising AI responses for business context. Demonstrated experience integrating and orchestrating multiple LLMs to enhance solution accuracy, flexibility, and scalability within ServiceNow workflows. Practical knowledge in implementing Retrieval‑Augmented Generation (RAG) techniques for improved information retrieval and contextual AI outputs. Familiarity with foundational AI and data architecture concepts, including Model Context Protocol (MCP) and Agent‑to‑Agent (A2A) protocols for secure and efficient system integrations. Lead client process and design sessions and facilitate requirements workshops with functional and/or business process subject‑matter resources. Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Support pre‑sales efforts including creating proposals and estimates. Create high‑quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or a similar discipline. No less than 2–5 years of relevant ServiceNow NOW Assist implementation experience. Experience implementing ServiceNow’s AI solutions (NOW Assist, Agentic or AI Control Tower). Minimum of one of the following ServiceNow certifications:
- Suite Certification – NOW Assist for ITSM
- Suite Certification – NOW Assist for HRSD
- Suite Certification – NOW Assist for CSM
$171.6k - $392.1k
ServiceNow - ServiceNow AI Architect Senior Manager Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join...ServicenowSummer holidayFlexible hours$142.6k - $261.5k
Location: Anywhere in Country In the digital economy, it takes... ...business decision‑making. As a ServiceNow Consulting Manager you’ll play a leading role... ...experienced ServiceNow FSO Architect (Certified Technical... ...markets. Enabled by data, AI and advanced technology, EY...ServicenowSummer holidayWorldwideFlexible hours$171.6k - $392.1k
...Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in... .... Join EY and help to build a better working world. ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy, it takes more than good ideas...ServicenowSummer holidayWorldwideFlexible hours$171.6k - $392.1k
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed... ...Join EY and help to build a better working world. ServiceNow - ServiceNow AI Architect Senior Manager In the digital economy, it takes more than good ideas...ServicenowSummer holidayWorldwideFlexible hours- ...Location: Anywhere in Country ServiceNow FSO Architect (CTA) Manager – Open Location The opportunity We are seeking a highly skilled and experienced ServiceNow FSO Architect (Certified Technical Architect) to join our team. The ServiceNow FSO Architect will be the senior...ServicenowSummer holidayFlexible hours
$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your... ...business decision‑making. As a ServiceNow Consulting Manager you’ll play a leading role... ...process or evaluating how AI can streamline delivery.... ...ServiceNow Certified Master Architect (CMA) or Certified Technical...ServicenowSummer holidayWorldwideFlexible hours$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your... ...decision‑making. As a ServiceNow Consulting Manager you’ll play a leading role... ...processes. Leverage ServiceNow AI capabilities, including Now... ...ServiceNow Certified Master Architect (CMA) or Certified...ServicenowSummer holidayWorldwideFlexible hours$142.6k - $261.5k
Location Anywhere in Country Overview As a ServiceNow Consulting Manager at EY, you will lead ServiceNow Transformation teams, managing... ...contributions. Advise on AI‑enabled ITOM use cases, including... ...ServiceNow Certified Master Architect (CMA) or Certified Technical Architect...ServicenowFlexible hours$171.6k - $392.1k
Location: Anywhere in Country The opportunity As a ServiceNow Consulting Senior Manager you will play a leading role in mission‑critical projects... ...Experience with ServiceNow AI capabilities (Now Assist, AI... ...ServiceNow Certified Master Architect (CMA) or Certified Technical...ServicenowFlexible hours$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your future... ..., pursuing, delivering and managing large, complex full lifecycle... ...clients to understand, architect and implement the core applications... ...markets. Enabled by data, AI and advanced technology, EY teams...Summer holidayRemote workFlexible hours$102.5k - $187.9k
...Location: Anywhere in Country At EY, we’re all... ...decision-making. As a ServiceNow Senior Consultant you’... ...processes (e.g., Incident Management, Problem Management,... ...Management) or evaluating how AI can streamline... ...ServiceNow Certified Master Architect (CMA) or Certified...ServicenowFull timeSummer holidayWorldwideFlexible hours- A global consulting firm is seeking a ServiceNow/Moveworks AI Architect Manager to lead AI-driven transformation projects. In this role, you will spearhead the development of innovative solutions, mentor multi-disciplinary teams, and engage with clients to address complex...Servicenow
- A global consulting firm is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. The role demands expertise in ServiceNow and requires strong interpersonal skills. Candidates should have 5-7 years of relevant experience...Servicenow
- A leading global professional services firm is seeking a ServiceNow AI Architect Manager to lead transformation projects and drive AI innovation. This role requires expertise in ServiceNow implementations and strong client relationships. Ideal candidates have a bachelor...Servicenow
- Ernst & Young Oman is seeking a ServiceNow AI Architect Manager to lead transformative AI projects in a client-visible role. Responsibilities include spearheading AI strategies and developing innovative solutions. The ideal candidate will manage and mentor teams while maintaining...Servicenow
$125.5k - $230.2k
Location: Anywhere in Country At EY, we’re all in to shape... ...delivers unparalleled tech consulting services in... ...) that enable agentic AI and intelligent data... ...collaborate with data architects, AI engineers, and stakeholders... ..., and effective risk management. You will be proactive...Summer holidayFlexible hours$142.6k - $261.5k
Overview Location: Anywhere in Country At EY, we’re all in to shape your... ..., Data & Analytics, Customer, Tech/Arch and SuccessFactors) that... ...opportunity As a Deployment Manager, you will primarily focus on executing... ...markets. Enabled by data, AI and advanced technology, EY...Summer holidayFlexible hours- Dovel Technologies, Inc is seeking a ServiceNow HRSD Architect to devise and implement HR solutions using the ServiceNow platform. The role demands a deep understanding of HR service delivery, requiring a minimum of ten years of experience along with five years focused...Servicenow
- A global consulting firm is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. The role involves driving innovative AI solutions, ensuring resource plans, budgets, and engagement economics are effectively managed...ServicenowFlexible hours
- A global consulting firm is seeking a ServiceNow AI Architect Manager who will drive AI-based transformations and lead development teams. This role emphasizes building client relationships and delivering innovative AI solutions on the ServiceNow platform. Candidates must...ServicenowFlexible hours
- A global consulting firm is looking for a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. The role requires a blend of technical expertise and interpersonal skills, focusing on AI-driven solutions. Ideal candidates should...ServicenowFlexible hours
$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your future... ..., Data & Analytics, Customer, Tech/Arch and SuccessFactors) that... ...key responsibilities As a Manager in Technology Analysis, you will... ...capital markets. Enabled by data, AI and advanced technology, EY...Summer holidayFlexible hours- An international consulting firm is seeking a ServiceNow AI Architect Manager to lead transformational projects leveraging AI solutions. This role demands proven experience in managing complex initiatives, alongside strong client relations and a focus on quality outcomes...Servicenow
- ...seeking a dynamic Technical Project Manager to lead and oversee IT projects... ...with COTS products like ServiceNow and or Salesforce Experience... ...preferred. Experience managing AI projects is a plus. Work Conditions Location: Hybrid - At least 4 days onsite...ServicenowFull timeTemporary workLocal area
$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We... ...organizations. Using our product‑driven, AI‑centric approach, we empower... ...requirements. Your key responsibilities As a Manager in Application Design and Development, you...Summer holidayFlexible hours- Ernst & Young Oman is looking for a ServiceNow AI Architect Manager who will spearhead AI-driven transformations. This role entails leading ServiceNow projects, managing diverse teams, and building client relationships to enhance business operations. The ideal candidate...Servicenow
- Ernst & Young Oman is seeking a ServiceNow AI Architect Manager to lead teams in implementing AI-driven transformation across various projects. This client-facing role will focus on developing cutting-edge solutions within the ServiceNow platform, collaborating closely...Servicenow
- ...Technical Project Manager w/Secret Clearance Location: Washington, DC Remote... ...Job Id: 332 # of Openings: 1 A3 Consulting... ...future automation and AI-enabled... ...developers, solution architects, and AI engineers)... ...as UiPath, Appian, ServiceNow, Blue Prism, AI/ML...ServicenowTemporary workWork experience placementRemote workFlexible hours
- ...cloud providers — ServiceNow, AWS, Azure, Google... ...Lead Senior Manager responsible for the... ...options with pros, cons and risks) while providing... ...SPM, ITAM, CMDB, AI/Automation).... ...Compensation is tailored to location, role, skill set,... ...that roles may be opened until 06/13/2026....ServicenowWork experience placementLocal area
$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in... ...Technology Business Analysis – Manager SAP – Finance... ...& Analytics, Customer, Tech/Arch and SuccessFactors... ...requirement gathering, architect solutions, blueprinting... ...Enabled by data, AI and advanced technology...Summer holidayFlexible hours
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