Guest Services Representative
Motel 6 Downtown Denver
Job Description
Job Description
The Guest Services Representative plays a crucial role in ensuring an exceptional experience for guests by managing reservations, assisting with check-in and check-out processes, and providing timely information. Working within a small team, this role requires handling payment transactions, coordinating with other departments, and maintaining cleanliness and safety standards, including emergency response protocols. Proficiency in standard POS and Hotelkey systems is essential for efficient service delivery.
Responsibilities
- Assist guests with inquiries and provide accurate information
- Manage reservations and coordinate check-in/check-out processes
- Process payments using standard POS and Hotelkey systems
- Coordinate with various departments to meet guest needs
- Maintain cleanliness and organization of guest service areas
- Handle guest inquiries and resolve conflicts professionally
- Upsell services to enhance guest experience
- Keep accurate records of guest interactions and transactions
- Respond promptly and effectively to emergency situations following safety protocols
Preferred Qualifications
- 1+ years of experience in customer service
- High school diploma or equivalent
- Strong customer service and communication skills
- Conflict resolution and multitasking abilities
- Familiarity with reservation software and POS systems
- Attention to detail and problem-solving skills
- Teamwork and time management capabilities
$18 per hour
...Olympia Hospitality Guest Service Representative We're more than just a team we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together...SuggestedTemporary workWork experience placementLocal areaFlexible hours- ...Job Description Job Description Description: Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates...SuggestedWork at officeLocal areaShift work
- ...Job Description Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Receives and confirms room reservations...SuggestedBi-weekly payNight shift
$16.5 - $17.25 per hour
...has been fully renovated. Our team and guests embody the essence of transforming a house... ...a part of our team! The role of a Guest Service Agent is to be the main point of contact... .... Get notified about new Guest Service Representative jobs in Denver, CO . Note: The...SuggestedHourly payDaily paidFull timeNight shift$18 per hour
...Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns...SuggestedDaily paidWork at officeLocal areaFlexible hoursShift workNight shift$15.46 - $23.2 per hour
...M Guest Services Representative Job Category: Parks Recreation Library Requisition Number: MGUES002334 Part-Time Englewood, CO 80113, USA Job Details Description Join Our Team and Make a Difference in Your Community! Are you a people-person who thrives...Hourly payPart timeWork at officeImmediate startFlexible hours- ...Guest Services Representative It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Property Address: 12943 East Briarwood Ave. Centennial, Colorado 80112 The Guest...Full timeContract workWork at officeImmediate startShift work
$19 - $19.5 per hour
...Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed... ...manner Responsible for providing the highest level of service Process check-ins and check-outs, verify billing, create reservations...Hourly payContract workPart timeLocal areaWeekend work$19.3 per hour
...Seasonal Guest Services Representative Denver Zoo Conservation Alliance (DZCA) is a leader in animal care, wildlife conservation, and education. We are passionate about our commitment to excellence in support of our mission of Inspiring Communities to Save Wildlife...Hourly paySeasonal workWork at office- Remote Guest Services Representative - Travel About the job Remote Guest Services Representative - Travel We are looking for a Remote Guest Services Representative - Travel to provide assistance and support to travelers throughout their journey. This position focuses on...Remote jobFlexible hours
$23.85 per hour
...POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payFull timeLocal areaShift workNight shift- ...Employee discounts Flexible schedule Free uniforms Training & development The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells...Work experience placementFlexible hoursAfternoon shiftEarly shift
- Find Your Next Career AEG is dedicated to both the letter and the spirit of the equal employment opportunity laws. It is AEG's policy to prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, religious dress...Part timeWorldwide
$19.26 - $22 per hour
...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and...Hourly payFull timePart timeFlexible hoursShift work$19.29 per hour
...Guest Service Agent Location: Denver, Colorado FLSA: Non-Exempt Status: On-call Reports to: Front Office Manager Pay Range: $19.29 an hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining...Work at officeFlexible hoursShift workAfternoon shift$19.91 - $29.22 per hour
...you here today and tomorrow. So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...plans. This role is eligible for a discretionary quarterly "+1 Service" bonus. Serve as the happy, helpful face of our hotel to guests...Temporary workLive inWork at officeImmediate startFlexible hoursNight shift- ...Guest Service Agent The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. Essential Duties and Responsibilities: Operate the front desk...Work at officeShift work
- ...Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards...
$20 per hour
A leading sports and entertainment company in Denver is seeking a customer service representative to provide exceptional assistance to guests at events. You will greet and aid fans with inquiries, serve as a concierge in premium areas, and ensure a positive experience...Weekend workAfternoon shift- NetJets is seeking a Service Representative I to provide exceptional service for Owners and crew at major airports. The role involves ensuring seamless customer experiences, troubleshooting service disruptions, and maintaining relationships with vendors. Candidates should...
$19 per hour
...courteous manner to arriving, departing and in-house guests and VIP's by providing accurate and timely information and services. Responds to telephone and in-person... ...Demands The physical demands described here are representative of those that must be met by an associate to...Full timePart timeWork at officeFlexible hoursShift workNight shiftWeekend work- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wagePart timeLocal areaAll shifts
$19.29 - $20.29 per hour
...Night Auditor Location: Glendale, CO FLSA: Non-exempt Status: Full-Time Reports to: Assistant General Manager/Guest Services Supervisor Pay Range: $19.29-$20.29 Hourly Job Summary: The Night Auditor is responsible for closing the business day by balancing...Hourly payFull timeWork at officeLocal areaNight shift- Reed Smith LLP is seeking a Guest Services Specialist in Denver to provide a positive, professional atmosphere for clients and visitors. The role requires strong customer service skills and involves greeting visitors, managing phone inquiries, and assisting with conference...
- ...natural, healthy dining experience with made to order food that our guests love. Community is truly the heart and soul of everything we do... ...& Part Time Front of House Team Members Join our Guest Service team as we make create and support a high quality dining...Hourly payFull timePart timeCasual workLocal areaImmediate startFlexible hours
$56k - $60k
..., a premier office property in Denver, Colorado. This individual will be responsible for delivering exceptional customer service to tenants, guests, and vendors while supporting the day-to-day operations of the property. The ideal candidate is professional, dependable...Full timeWork at officeMonday to FridayWeekend work$19 - $21 per hour
...because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace! Why we need you: The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents...Full timeTemporary workWork at officeLocal areaFlexible hoursWeekend workAfternoon shift- ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating...Work at officeFlexible hours
- ...Description Housekeeper: The Cleanliness Champion! Your Challenge: Ensure a Spotless Environment and Impeccable Presentation for Every Guest! Ready to be the backbone of guest comfort and the champion of cleanliness ? Join Sandpiper Hospitality (SH) , one of the...Local area
$17 per hour
...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Representative. Be the first to apply!
- hotel concierge Denver, CO
- hotel guest service agent Denver, CO
- guest services associate Denver, CO
- guest service support expert Denver, CO
- guest service Denver, CO
- guest service ambassador Denver, CO
- hotel concierge
- guest services representative
- guest services agent winter seasonal
- hotel guest service agent


