Associate Director of Multifamily - NYC Portfolio, New York, NY
$155k - $165kRose Associates Inc.
Job Description
Job Description
Lead with Impact. Drive Performance. Shape Exceptional Communities.
Ready to take your multifamily real estate career to the next level? Rose Associates is seeking an accomplished, strategic, and solutions-oriented Associate Director of Multifamily Operations to help lead the performance of our New York City residential portfolio. This is an opportunity to influence portfolio-wide strategy, strengthen owner relationships, develop high-performing property management teams, and drive financial and operational results across a diverse collection of residential communities. From day-to-day execution to long-term asset performance, you’ll play a critical role in shaping the resident experience and advancing the success of the properties we manage. If you’re a proven multifamily leader who combines financial acumen, operational expertise, and a passion for developing people, we invite you to make your mark at Rose Associates. About Rose Associates Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, managing a diverse portfolio across major Northeast markets. Our integrated platform spans property and asset management, development, construction, leasing, marketing, and financial operations. As a woman-owned company with a century of industry expertise, we’re committed to integrity, innovation, inclusion, and exceptional resident experiences. Join a team where strategic thinking, strong leadership, and a commitment to excellence create opportunities to make a lasting impact. What You’ll Do- Drive Portfolio Performance: Partner with property managers to strengthen operational execution, evaluate financial results, monitor budgets, analyze rent variances, and identify opportunities to improve performance.
- Lead Financial Strategy & Reporting: Prepare and review owner reporting packages, annual budgets, business plans, and monthly financial and operational reports to support informed decision-making.
- Build High-Performing Teams: Coach and mentor property management leaders, promote accountability, oversee employee development, and support recruitment and retention initiatives.
- Strengthen Owner and Asset Relationships: Partner with ownership and internal stakeholders on property strategies, acquisitions and dispositions, capital planning, and material operational developments.
- Elevate the Resident Experience: Address escalated resident concerns, strengthen retention initiatives, and implement strategies that improve satisfaction and overall community performance.
- Optimize Leasing & Occupancy: Evaluate leasing activity, occupancy trends, renewal programs, and marketing strategies to support budget and pro forma expectations.
- Protect Asset Value: Review capital replacement plans, conduct property visits and inspections, assess building conditions, and identify opportunities to improve maintenance, preservation, and operational efficiency.
- Champion Compliance and Risk Management: Promote compliance with applicable federal, state, and local laws, including Fair Housing requirements, health and safety standards, and company policies.
- Collaborate Across the Organization: Work closely with accounting, marketing, maintenance, and other departments to resolve challenges, align priorities, and achieve portfolio-wide objectives.
- A bachelor's degree in a relevant field or equivalent professional experience.
- At least 10 years of residential property management experience, including a minimum of 7 years in a senior management role.
- Experience managing or supporting affordable housing communities. A demonstrated track record of leading property management teams, improving operational performance, and resolving complex challenges.
- Strong financial acumen, including budgeting, forecasting, financial reporting, variance analysis, and knowledge of Generally Accepted Accounting Principles (GAAP).
- Comprehensive knowledge of building operations, maintenance, capital planning, and property preservation.
- An understanding of leasing strategies, marketing trends, occupancy management, and resident retention.
- Proficiency in Microsoft Office and property management platforms, including Yardi, On-Site, and iLuvLeasing.
- Excellent leadership, communication, organizational, analytical, and problem-solving skills.
- The ability to travel between NYC portfolio properties, the main office, and other assigned locations as required.
- Authorization to work in the United States, consistent with applicable law.
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