Senior Business Analyst

Position: Senior Business Analyst


Openings: 2


Location: Remote within Texas(Locals only)


Client location: Austin, Texas; occasional in-person meetings in Austin may be required


working in state project experience is must

Position Overview

• We are seeking two experienced Senior Business Analysts to support a Texas-based client. Candidates must live in Texas and have state experience; candidates who do not meet these requirements will not be considered.
• In this senior-level role, you will help improve business processes and software workflows, contribute to user experience throughout the software development life cycle (SDLC), and manage requirements from initial discovery through implementation and later enhancements. After the requirements baseline is established, you will help maintain the requirements specification and verify that delivered solutions meet documented needs.

Key Responsibilities


Requirements Elicitation

• Elicit business and system requirements through interviews, joint application development (JAD) sessions, workshops, document analysis, surveys, site visits, storyboards, use cases, scenarios, and task or workflow analysis.
• Facilitate discussions with customers and stakeholders to understand goals, user needs, current processes, and pain points.

Business and Systems Analysis

• Analyze user needs, business processes, pain points, and system capabilities to identify opportunities to automate or improve existing systems.
• Support business process re-engineering and software process flow improvements.
• Consider user experience throughout the software development life cycle.
• Requirements Documentation
• Translate elicitation findings into clear business and functional requirements, use cases, user stories, and software requirements specification documents.
• Use standard templates and write requirements in concise, unambiguous language.
• Maintain requirements documentation as needs change and enhancements are introduced.

Visual Deliverables

• Create process flows, context diagrams, UML diagrams, wireframes, and mockups to communicate requirements and proposed solutions.
• Ensure visual deliverables follow sound user experience practices and are understandable to technical and business audiences.

Requirements and Delivery Management

• Track requirements status and maintain requirements of traceability.
• Follow change control procedures and use independent judgment to manage work and deadlines.
• Coordinate user acceptance testing (UAT) and verify that delivered functionality fulfills documented requirements.
• Support post-implementation enhancements and ongoing requirements for validation.

Required Qualifications

• At least 8 years of experience eliciting requirements through customer interviews and producing well-written system requirements.
• At least 8 years of experience working with software development life cycles (SDLCs).
• At least 8 years of business process re-engineering and software process flow improvement experience.
• At least 8 years of experience developing user stories and use cases that follow business analysis best practices.
• At least 8 years of experience designing mockups and/or wireframes that follow user experience best practices.
• Demonstrated strong communication and facilitation skills.
• Demonstrated strong writing and organizational skills.
• At least 4 years of documented experience using Atlassian Jira.
• At least 4 years of documented experience working for or closely with a federal, state, or local education agency, or an education vendor.

Must reside in Texas.


State experience is required .


Must be available to attend occasional meetings in Austin, Texas, if needed.

Preferred Qualifications


At least 3 years of documented experience using Modern Requirements management software.


At least 2 years of experience supporting complaint and case management workflows, including intake, investigation, and resolution.


At least 2 years of experience with educator certification processes, federal or state grant programs, or state funding programs.