Remote: Genesys Cloud CX Access & Platform Engineer

Humana Inc

Remote job

Humana Inc. is seeking a Genesys Cloud CX expert to design, implement and support cloud contact center solutions across Humana's IT landscape. You will administer the Genesys Cloud CX platform, configure telephony, routing, and integrations, monitor performance, and partner with stakeholders to ensure reliable member experiences. This role supports a remote, full-time team with travel as needed. The ideal candidate has a 4+ year track record in cloud contact center environments and a BS in a #J-18808-Ljbffr Humana Inc

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Vacancy posted 2 days ago

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