IT Engineer - Japanese Bilingual
A-STAFFING, INC.
Job Description
Job Description
1. Title of Job
Engineer, Professional Services
2. Description of Responsibilities
- Configure internal-office server, PC, network, telephony hardware, and software for customers.
- Perform on-site installation of server, PC, network, telephony hardware, and software for customers.
- Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers.
- Provide supports of server, PC, network, telephony hardware, and software administration to customers.
- Perform installation and troubleshooting at site. (Required business trip.)
- Compose and issues work records and project records of installation and configuration for each customer.
- Report and archive actual solution and countermeasure of troubleshooting for future reference.
- Report the status of each project and troubleshooting progress to your team/project leader.
- Perform product research and market trend analysis as requested by your team leader.
- Draft proposal and/or quotation for customers as requested by your team leader.
- Control projects, vendors and sub-contractors for delivery and completion of projects on time.
< Technical Qualifications >
Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement.
Must be native level in Japanese, Fluent in English.- Microsoft, Citirx, VMware and other major software vendor's product.
- Cisco, Fortinet, Palo Alto and other major network vendor's devices.
- Unix/Linux, Windows server operation and maintenance.
- Security software and solutions for servers and PCs.
- Local and Wide Area Network technologies.
- Virtualization and storage technologies.
3. Reporting
This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.
Vacancy posted 27 days ago
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