Senior Product Manager

Senior Product Manager

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

We are seeking a Senior Product Manager to join Cvent's Content Management team, reporting to the Senior Group Product Manager. In this role, you'll own execution across development teams while playing a key role in shaping product direction through customer insight and data-driven decision making. You'll partner with cross-functional stakeholders to ensure what we build solves real customer problems and delivers measurable business value.

In this role, you will:

• Own and drive end-to-end execution across development teams, managing backlog prioritization, sprint planning, and delivery cadence.
• Champion the voice of the customer by gathering insights through interviews, support data, and usage analytics—translating findings into clear, actionable product decisions that balance short-term delivery with long-term product health.
• Deeply interrogate customer pain points through discovery and research—validating potential solutions with customers and stakeholders before committing to build.
• Define and communicate clear problem statements, success metrics, and acceptance criteria for your teams.
• Partner with Marketing, Sales, and Customer Success to drive successful go-to-market launches, ensuring teams are enabled and customer-facing messaging reflects product reality.
• Identify, track, and manage cross-team dependencies, proactively flagging risks and aligning with partner teams to keep delivery on track.
• Own product-level performance reporting—tracking key metrics, feature adoption, and outcomes—using data to inform iteration, prioritization, and stakeholder communication.
• Contribute to the broader content management portfolio strategy in collaboration with the Senior Group Product Manager.
• Build strong working relationships with Engineering, Design, and QA to drive high-quality, on-time releases.

Here's what you need:

• Bachelor's degree required.
• 7+ years of product management experience, ideally in B2B SaaS.
• Demonstrated experience partnering with engineering teams in an Agile/Scrum environment.
• Strong analytical skills—comfortable working with usage data, defining KPIs, and making evidence-based decisions.
• Proven ability to gather and synthesize customer feedback into product requirements.
• Experience designing and shipping AI-powered features or functionality within a product.
• Experience working with Marketing, Sales, or Customer Success on product launches.
• Excellent communication skills, with the ability to align stakeholders at multiple levels.
• Self-starter who can manage competing priorities in a fast-paced environment.

This role is ideal for a product leader who thrives on execution, is energized by customer problems, and wants to grow their strategic influence in a team that's building the future of event technology.

Hybrid: 2 days in office

Physical Demands We are not able to offer sponsorship for this position