Business Office Manager

Business Office ManagerHelp lead the business operations that support an exceptional senior living experience.The Business Office Manager plays a critical role in supporting the operational and financial success of the community. Partnering closely with the Executive Director and department leaders, this role helps ensure the business office operates efficiently, professionally, and in alignment with company standards.This position oversees resident billing, payroll administration, accounts payable, employee records, reporting, and daily office operations while also helping create a welcoming and service-focused environment for residents, families, visitors, and employees.The ideal candidate is organized, proactive, detail-oriented, and comfortable balancing financial operations with hospitality and people-focused service.What You'll OwnCoordinate resident billing, collections, accounts payable, payroll administration, and general business office operationsMaintain accurate resident census changes including move-ins, move-outs, transfers, and level-of-care updatesProcess deposits, reconcile vendor accounts, and maintain accurate financial records and supporting documentationReview employee timecards and maintain payroll, onboarding, benefits, and personnel documentationMaintain organized resident, employee, vendor, and financial files in accordance with company standardsProfessionally support residents and families with billing questions, collections conversations, and administrative needsPartner with corporate accounting and operational leadership teams to ensure smooth financial and payroll processesSupport recruiting coordination, onboarding processes, and employee administrative functionsAssist with tours, resident interactions, event coordination, and front office coverage as neededMaintain office supply inventory and ensure business office operational readinessParticipate in budget reviews, reporting processes, and operational documentationServe as part of the backup Manager on Duty rotation supporting daily community operations and urgent needsWhat Success Looks LikeResident billing, payroll, and accounting functions are completed accurately and on timeBusiness office operations remain organized, compliant, and resident-focusedResidents, families, and employees receive professional, responsive supportFinancial records, reconciliations, and reporting are maintained with a high level of accuracyCommunity leadership can rely on strong administrative partnership and operational supportThe business office contributes positively to resident satisfaction and overall community experienceWho This Role Is ForBachelor's degree in Business, Management, Accounting, or related field requiredAt least 2 years of experience in payroll, bookkeeping, office management, or business office operations requiredSenior living, healthcare, multifamily, hospitality, or related industry experience preferredExperience with OneSite / RealPage requiredStrong verbal and written communication skills requiredComputer proficiency and comfort working within multiple business systems requiredProfessionals comfortable balancing financial responsibilities with resident and employee interactionIndividuals with strong organizational, multitasking, and problem-solving abilitiesCandidates experienced with payroll processing, accounts payable, billing, reconciliations, and administrative coordination preferredWhat Sets You ApartYou lead with professionalism, organization, and accountabilityYou maintain a hospitality-focused mindset while managing operational prioritiesYou communicate confidently and professionally with residents, families, vendors, and employeesYou can work effectively in a fast-paced environment with multiple interruptions and competing prioritiesYou're proactive, dependable, and solutions-orientedWhy This RoleThis role offers the opportunity to be deeply involved in the operational success and resident experience of a growing senior living community.You'll work closely with leadership, support multiple areas of the business, and play an important role in creating a positive experience for both residents and employees every day.Compensation & BenefitsAt IREG, we invest in our people, because strong leaders build strong communities.Full-Time Employees receive:Competitive salary with growth potentialPaid Holidays available upon hireZayZoon Access available immediately - access up to 50% of your earned wages on demandPaid Time Off (PTO) eligibility after 90 days to support work-life balanceComprehensive Medical, Dental, and Vision Insurance effective the 1st of the month following 30 days of employmentLife Insurance, Disability, and Financial Protection Plans (Critical Illness, Accident Coverage, Legal & ID Theft Protection)Education Assistance to support your long-term career growthEmployee & Resident Referral BonusesExclusive Employee Rent Discounts at IREG multifamily communitiesWe're committed to providing stability, growth, and meaningful benefits that support your career and your life.Why IREGIntegrated Real Estate Group is a leader in senior living and multifamily housing, focused on building high-performing communities through strong leadership, operational excellence, and a commitment to resident experience.We're growing - and we're looking for people who want to grow with us.Equal Opportunity EmployerIntegrated Real Estate Group is an Equal Opportunity Employer and participates in E-Verify for employment authorization verification.#IND2