Clinical Informaticist

Position Summary

Status: Full-Time


Location: New Lakeland Highlands Hospital- Lakeland, FL

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida's east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare

Position Overview

The Clinical Informaticist, partners with clinical, administrative and analytics leadership to develop and implement a methodology and strategic plan for clinical informatics in the organization. The partnership will entail collaboration with clinicians, health administrative leaders and IT teams. Following the strategic plan, the Clinical Informaticist supports stakeholders in the procurement,
implementation, maintenance, and optimization of IT products. In addition, the Clinical Informaticist integrates knowledge of clinical workflows with an understanding of data and analytics to help identify and develop new solutions to existing healthcare problems. Participation in multi-functional teams involving technical and clinical experts to anticipate, identify, and help resolve challenges faced by the organization is essential.


Responsibilities

Essential Functions

Building Relationships and supporting current IT products
• Strong customer service orientation and ability to follow issues to resolution.
• Builds strong relationships with stakeholders and team members across the continuum of care.
• Acts as a liaison with the IT teams and the assigned business units requiring IT based solutions.
• Communicates initiatives and outcomes and with stakeholder groups.
• Helps to coordinate the execution and use of IT products.
• Provides in-person support for stakeholders related to the use and adoption of existing and new clinical technologies.
• Provides effective level of clinical, business and technical support to assist the IT Operations and the IT Products teams in effectively supporting and maintaining mission critical IT products.

New product request process
• Effectively participates in governance processes for new requests.
• Collaborates with stakeholders to guide technology choices.
• Translates technical concepts into operational and clinical terms to meet the needs of stakeholders.


Analysis of current business processes
• Perform business and process analysis to align the clinical needs with information technology.
• Evaluates workflow and makes recommendations for practice change enabled by utilization of IT products
• Evaluates current information technologies to determine opportunities for optimization, enhancements and workflow changes to improve user experience and clinical outcomes.
• Provides analysis and evaluation of systems, processes and workflows to ensure corporate system needs are met in a cost effective and timely manner.
• Assists in the development of new business processes and workflow issues to ensure the best possible outcomes for patients and assists in making Orlando Health the best place to work.
• Facilitates clinical insights and actions to improve patient outcomes.
• Reviews IT usage, services, technology, and department specific projects in order to assist in identification of future IT needs.

Analytics
• Collaborates with clinicians and health administrative leaders to identify meaningful analytics.
• Works with the stakeholders to support workflows that use existing algorithms, rules, and predictive analytics to continually enhance the value of information provided to users.
• Evaluates current IT tools and recommends revision of clinical systems, process and workflow to ensure achievement of positive patient outcomes and Orlando Health goals.

Staff Requirements
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participate in projects as needed and performs other duties as assigned.


Other Related Functions
• Participate in multiple activities and tasks simultaneously.
• Knowledge of current healthcare trends and developments and associated business needs in the clinical information technologies.
• Knowledge of the deployment and usage of clinical information technologies and electronic medical record technologies.
• Demonstrates knowledge of regulatory and agency requirements.
• Maintains current knowledge of HIPAA, privacy and confidentiality standards to ensure both vendor and internally developed software are compliant


Qualifications

Education/Training
• Bachelor's degree in Nursing, Healthcare Informatics, Healthcare Administration, or relevant related clinical or IT field, OR Associate's degree plus three (3) years' experience in related area of study
• Strong verbal and written communication skills.


Licensure/Certification
Licensed clinician with a current license in area of specialty by the Department of Health (i.e. RN, RRT, PT, etc.) required.

Experience
• Two (2) years of clinical analytics experience in an acute care or ambulatory patient setting - required.