Dispatcher

Depew. United Materials. Dispatcher. $64,5000 - $75,000/year. Summary/Job Scope: Executes daily plan utilizing COMMAND dispatch in conjunction with dispatch manager achieving the highest level of customer satisfaction and maximizing productivity. Communicates directly with drivers, plant operators, and customers using landline, two-way radio, and internet-based platforms. Act independently and with general direction to carry out the plan established by the dispatch supervisor and/or dispatch manager while adhering to company policies. Key Responsibilities: * Accurately and timely dispatches trucks at proper rate and plant, ensure trucks are stat using properly, that GPS is properly functioning, verifies instructions for drivers and provides general directions/jobsite references, communicates to the drivers extra products when applicable * Reviews upcoming loads within district to ensure accuracy and timeliness, minimizes lateness within district, modifies existing orders as determined by dispatch manager * Assists in managing start of day and end of day, minimizing slack time * Assist with exceptions and re-route suggestions within district, working closely with plants and dispatch manager * Modifies existing orders as determined by dispatch manager * Drives districts KPIs and compliance within district, follow best practices to meet the goals of the plants and dispatch department * Employ the COMMAND track dispatch software to ensure that service level, productivity and material costs are balanced in an optimal fashion across district. Consider system tuning parameters, diagnose configuration issues, and provide feedback on tuning the system. Ensure dispatch, batch and tracking systems are used to their highest potential and employees are fully engaged. Competencies: Job Knowledge: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to handle multiple tasks in a high profile and fast paced environment is required. Excellent communication skills and the ability to work a flexible schedule are required. The following skills are preferred but not required, knowledge of concrete properties and performance, knowledge of concrete placement methods, knowledge of concrete production facilities and delivery equipment and knowledge of the Western NY region. Problem-Solving: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Education/Experience Requirements: * Prior experience in Dispatch in a relevant industry * HS Diploma or GED Equivalent * Existing CDL helpful but not required * Valid Drivers License required * Knowledge of DOT rules and regulations preferred Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office, Excel and Outlook. Knowledge of COMMAND track software package is preferred. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT We are continually expanding our diverse and inclusive team by providing opportunities for everyone, regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability or economic status - a workplace where you can express your individuality and be your best self! Follow link to apply through Indeed.com: