Assistant Store Manager | Competitive Pay + Monthly Bonus

Job Description

Assistant Store Manager – Retail

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Position Summary

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We are seeking a motivated and experienced Assistant Store Manager to join our high-performing retail team. The Assistant Store Manager is a key member of the store leadership team, responsible for supporting daily operations, delivering an exceptional customer experience, and leading, coaching, and developing associates.

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This position is ideal for a retail leader who enjoys working in a fast-paced environment, developing teams, driving operational excellence, and building a successful career in retail management.

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The Assistant Store Manager will work closely with the Store Manager and serve as a Leader on Duty , ensuring the store operates safely, efficiently, and according to company standards.

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Key Responsibilities

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• Support the Store Manager with the overall operation and performance of the retail store.
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• Serve as Leader on Duty, taking ownership of store operations during assigned shifts.
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• Lead, coach, motivate, and develop associates to achieve company expectations and performance goals.
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• Model exceptional customer service and ensure associates provide a positive customer experience.
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• Maintain a clean, organized, safe, and professional store environment.
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• Ensure merchandise is properly stocked, organized, displayed, and priced accurately.
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• Monitor inventory levels and assist with receiving, stocking, replenishment, and merchandise presentation.
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• Crosstrain associates in multiple areas of store operations, including sales, stocking, customer service, and other store functions.
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• Assist with opening and closing procedures, cash handling, and daily operational tasks.
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• Help ensure company policies, procedures, safety standards, and attendance expectations are followed.
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• Address customer concerns and resolve issues professionally and efficiently.
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• Assist with training new associates and providing ongoing coaching and feedback.
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• Help identify opportunities to improve sales, productivity, customer service, and overall store performance.
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• Communicate effectively with store leadership and associates regarding business priorities and operational needs.
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• Support a positive, respectful, and team-oriented workplace culture.
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• Perform other duties and responsibilities as assigned.
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Qualifications

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• Minimum 2 years of retail management or leadership experience .
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• Previous experience as an Assistant Store Manager, Department Manager, Store Manager, Retail Supervisor, Operations Manager, or similar leadership role preferred.
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• Strong customer service and interpersonal skills.
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• Demonstrated ability to lead, coach, and develop a team.
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• Strong organizational and problem-solving abilities.
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• Ability to communicate effectively with customers, associates, and leadership.
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• Ability to work independently while also functioning effectively as part of a team.
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• Strong attention to detail and ability to prioritize multiple responsibilities in a fast-paced retail environment.
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• Must be at least 18 years of age.
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• Open availability to work evenings, weekends, and holidays as required.
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Physical Requirements

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• Ability to stand and move throughout the store for extended periods.
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• Ability to intermittently lift, push, and/or pull up to 50 pounds .
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• Ability to bend, kneel, climb, crawl, twist, and safely use ladders.
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• Ability and willingness to become certified to operate a forklift in accordance with company safety requirements.
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Leadership Profile

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The ideal Assistant Store Manager is:

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• Customer-focused and committed to providing excellent service.
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• People-oriented with a passion for coaching and developing employees.
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• Results-driven and comfortable working toward sales and operational goals.
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• Hands-on and willing to actively participate in daily store operations.
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• Accountable and capable of making decisions while serving as Leader on Duty.
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• Adaptable and comfortable working in a high-volume retail environment.
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• Safety-conscious with a commitment to maintaining a safe workplace.
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Schedule

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This is a full-time retail leadership position . Store operating hours are generally 6:00 AM – 10:00 PM .

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Candidates must have the flexibility to work a variety of shifts, including:

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• Mornings
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• Evenings
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• Weekends
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• Holidays
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Compensation & Benefits

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The position offers an hourly wage based on location, knowledge, skills, education, and experience, along with eligibility for a monthly bonus opportunity .

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Eligible employees may receive:

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• Medical, dental, and vision insurance
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• Life insurance
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• Short-term and long-term disability
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• 401(k) with company match
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• Paid time off
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• Paid holidays and floating holidays
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• Paid sick time
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• Associate discounts
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• Employee Assistance Program (EAP)
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• Discounted gym membership
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• Health Savings Account (HSA) options
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• Leadership development opportunities
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• Career advancement opportunities
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Career Opportunity

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This position provides an opportunity for experienced retail leaders to build their management skills while working in a growing retail organization. The Assistant Store Manager role offers opportunities for continued leadership development and advancement into Store Manager and other retail leadership positions .