Inside Sales Representative

Job Description

Job Description

Salary: 60k - 90k DOE

Position Summary

The Inside Sales Representative is responsible for selling products and/or services within a retail environment, often engaging directly with customers who visit the store. This position will focus on building relationships with customers, understanding their needs, and guiding them through the sales process. Other key job functions include lead generation, CRM management, and meeting targeted sales goals.

Essential Duties and Responsibilities

Greets customers coming into the facility, listens/understands needs, and provides personalized recommendations to enhance their experience.

Demonstrates an in-depth knowledge of products and services to effectively answer customer questions and showcase features.

Processes sales transactions accurately and efficiently, including handling any customer concerns.

Sources new sales opportunities through inbound lead follow-ups, outbound cold calls, and emails.

Maintains accurate records of customer interactions and sales activities in a CRM system.

Meets and exceeds sales targets by up-selling and cross-selling products.

Builds and maintains working relationships with customers to understand their needs, provide tailored solutions and encourage repeat business.

Demonstrates products and/or services, negotiates terms, and closes sales to meet or exceed targets.

Collaborates with team members and channel partners to share insights, develop strategies and achieve sales goals.

Remains up to date on industry trends, market condition and competitors' activities.

Performs related duties as assigned.

Skills and Experience

Minimum of three years experience in sales, customer service, or related field.

Previous experience in the automotive industry a plus.

Familiarity with CRM software and sales tools.

Strong communication and interpersonal skills to build relationships with customers.

Persuasive and negotiation abilities to close deals effectively.

Organizational skills to manage leads, follow-ups and sales pipelines.

Adaptability and problem-solving skills to address customer needs.

Education

High School diploma or GED required. Bachelors degree in business administration or marketing preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to operate a computer or other office equipment. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Schedule

Monday through Friday

Location

In-Person. Henrietta, NY 14623.