LRHPG Certified Medical Assistant - Gateway-PC Family Med

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift : Monday - Friday 8:00am to 5:00pm

Location : 2815 Lakeland Hills Blvd Lakeland, FL

Pay Rate : Min $18.22 Mid $20.96Position Summary


Responsible for assisting providers with patient care, which also includes clerical or other environmental responsibilities within the offices as deemed necessary. The medical assistant utilizes technology set in place for scheduling patient appointments, preparing medical records and documenting appropriate information in the electronic medical record. They provide guidance and instruct patients as per the medical provider directives.

Position Responsibilities


People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
  • Behaves in a mindful manner focused on self, patient, visitor, and team safety.
  • Demonstrates accountability and commitment to quality work.
  • Participates actively in process improvement and adoption of standard work.
  • Stewardship
  • Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
  • Knows and adheres to organizational and department policies and procedures.
  • Standard Work Duties: LRHPG Certified Medical Assistant
  • Perform all duties in a manner that is culturally and linguistically appropriate.
  • Deliver quality/evidence-based patient care.
  • Engage patients, patients' families and their caregivers in understanding, setting and monitoring patient self-management care plans in a manner that is culturally and linguistically appropriate to the patient and caregiver.
  • Develop and maintain relationships among patients and their families and care team that supports their access to the medical home.
  • Provide timely communication with patients, make inquiries, execute follow-up actions and help to integrate information into the plan of care.
  • Administers prescribed medications and treatments in accordance to the provider's directives and the MA's scope of practice.
  • Maintains sanitation and cleanliness of exam rooms and stocks necessary supplies or materials needed throughout the workday.
  • Use case management processes to assure quality care is delivered to the Practice's patients, the patients' families and caregivers in the most efficient and effective manner across the healthcare continuum.

Competencies & Skills


Essential:

• Knowledge of general principles of medical assisting, federal and state regulations and standard practice and procedures that are within the standard scope of practice for the medical assistant.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of safety practices that prevent exposure to known workplace hazards and the necessary action needed when exposed.
• Skill in applying and modifying the principles, methods and techniques of the medical assisting practice to provide ongoing patient care.
• Skill in health information management and use of an electronic medical record system

Nonessential:

• Strong working knowledge of the function and use of electronic health records
• Knowledge of HEDIS/Star measures
• Knowledge of medical insurance, billing and coding (including ICD-10).

Qualifications & Experience


Essential:

• High School or Equivalent

Nonessential:

• Associate Degree

Essential:

• Must be a graduate of an accredited medical assisting program

Nonessential:

• Medical related field

Essential:

• Basic Cardiac Life Support

Other information:
Certifications Essential: Certified Medical Assistant or Registered Medical Assistant (CMA,RMAN,CCMA,NCMA)

Preferred Experience: Possess 3 years of prior experience as a Medical Assistant

Certifications Essential: CPR certification - American Red Cross or American Heart Association