Bilingual Sales Representative

Job Description

Job Description

Dal-Tile is seeking a dynamic Outside Sales Rep to increase its market share. The Outside Sales Rep will increase the account base by servicing existing customers and expanding the account base through cold calling.

***Bilingual English/Spanish required.

Primary Objective:

Increase market share and sales for the Dal-Tile Countertop in the prescribed region/area. Increase account base by servicing existing customers and expanding account base through cold calling.

Primary Function and Scope:

• Conducts weekly sales calls - includes servicing existing customers as well as cold calling potential customers (average 4-5 cold calls per day).
• Prepares weekly “Sales” and “Call” reports.
• Develops a monthly strategy for sales calls and prepares a monthly travel calendar based on that strategy.
• Conducts area market analysis of top accounts in each area – including top Dealers, top Contractors, and top Builders.
• Research area market product data to determine the types, styles, and sizes most purchased in the area to determine sales strategy.
• Grows market share by increasing sales and sales volume while maintaining company-approved product margin goals.
• Completes “Positive Action Forms” for all cold calls resulting in a display, rack, and/or sale.
• Utilizes influence and negotiation skills to sell and/or place displays in customers’ showrooms.
• Conducts client follow-ups via phone calls, letters, and/or emails.
• Establishes and maintains client files and performs timely follow-up on programs and projects.
• Provides PK seminars to customers.
• Utilizes “On Demand” reporting to achieve sales objectives.
• Performs other duties as required.

Experience and Knowledge Required:

• High school diplomas and some college are highly preferred.
• Computer skills to include functional knowledge of Microsoft Word, Excel, and Lotus Notes/email.
• A clean driving record and reliable transportation are required.
• 4 years of prior selling experience.
• Prior customer service experience is a plus.
• Proven ability to work in an unstructured, unsupervised environment is required.

Competencies:

• Self-motivated with the ability to work under little or no supervision.
• Must possess proven interpersonal skills, including influencing and negotiation skills.
• Strong verbal and written communication skills.
• Must be able to exercise independent judgment and demonstrate solid time management and organizational skills.

Other Pertinent Job Information:

• While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms.
• The employee is required to walk, stoop, kneel, crouch, or crawl.
• The employee may sit, climb, balance, talk, or hear.
• Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus.
• Reasonable accommodation may be made to enable individuals with disabilities.
• While performing the duties of this job, the associate is required to frequently lift 50 pounds.